Minsky's Pizza - Blue Summit

The waitress was very polite ?. And the store was clean ??

Botched Order Yet Again!1. I waited over 15 minutes at the pickup lane after calling to say I had arrived. After going inside I was told the order was just coming but noticed my order sitting on the side of the bar. Spoke to the manager who chased an employee on break and he finally grabbed the order I’d seen earlier.2. Upon opening the boxes at home discovered they got it all wrong and it was ice cold. The manager offered no apologies or refund when I called. He wouldn’t do anything to make it right.3. The exact same thing happened two years ago but since I live in the neighborhood, thought I would give them a second chance. That was my mistake.

Was greeted by a lovely young lady by the name of Nikki! The atmosphere was definitely warm, cozy and family friendly. The Prime Cut pizza was AMAZING!!! The moscato wine was ok, but I didn’t love the spaghetti. It was just missing a little ‘something’. This place is certainly on my ‘must go to’ when we visit KC!

We order once a month,and the food is always perfect

The south plaza location has been my favorite location to go to, even though I live 30 mins away from it, but I feel like it is slowly going down hill. I called to place more order and a lady with an accent answered by saying hello, not anything to indicate I called Minsky’s. I thought I dialed the wrong , so I said hello and she hung up. I called back, same lady answered, so I asked if I had called Minsky’s and she said I did. I had to repeat my order 3 times. She finally put someone else on the phone to help me. I get there and approach the counter, but the employee behind the counter doesn’t greet me at all. One of my pizzas was slightly overcooked and dry. The only reason I gave two stars was because my other pizza was great. From the service to the overcooked pizza I paid way too much money for…VERY disappointing.