Reviews
What User doesn't like about Steak 'n Shake:
What is going on with this restaurant? They can never get it right! I’m sorry, but they always say it will be a 10 to 15-minute wait, or that their system is down, or that it will take another 15 minutes. It's unbelievable to have experienced this at eight different locations in six cities over the last six months. I’ve now decided to go to Culver’s instead, which our field supervisors have also started using. After... View all feedback.
Reviews from various websites
No more waitstaff—what a disappointment! I actually enjoyed the experience of being served. Now, you have to order and pay at an automated kiosk. They call your...
read moreWhat is going on with this restaurant? They can never get it right! I’m sorry, but they always say it will be a 10 to 15-minute wait, or that their system is do...
read moreEventually, I decided to forget about the drink. I waited ten minutes for my food, only to receive cold fries and a burger that looked a mess. I used to work at...
read moreNeeds work! Right off highway should be the best service. Surprise to key in own menu items but figured out. Bathrooms were awful. Water leaks from ceiling seve...
read moreFor as long as we waited for our food you’d think it would e been hot. It was not. Everything was lukewarm at best. The fries were old. There was barely any ket...
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