Reviews
What User doesn't like about Starbucks:
Came in on my day off to do some shopping for my grand child. Stopped off at Starbucks to get a coffee. Store was busy as I assumed it would be. As I was in line I heard the person at the register yell at other employees and insulting them. Not pleased with the lack of customer service from the “store manager”. Other staff was lovely. View all feedback. What User likes about Starbucks:
The caramel crunchy smoothie at this restaurant is absolutely delicious. I always ask for extra caramel to enhance the flavor. I find that coffee shops tend to be a bit pricey, but what can you really expect? View all feedback.
Reviews from various websites
The caramel crunchy smoothie at this restaurant is absolutely delicious. I always ask for extra caramel to enhance the flavor. I find that coffee shops tend to...
read moreAll five employees at this restaurant ignore the customers in line, instead focusing on checking their friends' nails and chatting about their plans for tomorro...
read moreThe service at this restaurant is slow, with long wait times even for a small latte. The coffee has a different taste, likely from using cheaper beans.
Came in on my day off to do some shopping for my grand child. Stopped off at Starbucks to get a coffee. Store was busy as I assumed it would be. As I was in lin...
read moreStaff confused everyone on orders.. But no big deal.. All sorted out
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read moreAmid the bustling atmosphere of the Mall of America, a Starbucks location has drawn mixed reviews. While some patrons rave about delicious offerings like the caramel crunchy smoothie and commend helpful staff, others report a frustrating experience marked by disorganized service and long wait times. Complaints about rude management, inattentive employees, and unclean conditions reveal a need for improvement in training and efficiency. Despite some excellent service experiences, the inconsistency in staff behavior and overall customer care has left many wishing for a more reliable coffee escape within the vibrant mall environment.
My experience at this restaurant in the Mall of America was excellent. I went to the Starbucks on the second floor, ordered two large to-go coffees, and was inf...
read moreThe restaurant was clean and well-organized with friendly staff who efficiently fulfilled orders.
The restaurant was not very clean, service was slow, and the atmosphere was lacking.
Filthy floors and horrendous service. Ben told me I 'd have to go to the end of the line (which was out the door) to get an ice water for my young kids after pl...
read moreYes, Mall of America is large enough to have multiple Starbucks locations within it! This one is located on the opposite side of Nickelodeon Universe from its s...
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