Panera Bread - Bloomington

I had my lunch to go. a word, excellent! eating was great and the inner is quite spacious. I'll say this place is busy! I suggest ordering from the app and comi... read more I had my lunch to go. a word, excellent! eating was great and the inner is quite spacious. I'll say this place is busy! I suggest ordering from the app and coming 10 minutes after they say that their eating is ready on the app. the desert was great! somehow melted in my mouth. the sandwich also remained warm and with great taste. I understand why people come to panera. will definitely be back. thanks! also the manager there seemed really cool and wanted the best for the customers.

Panera is quite an upscale dining option. The food was good, and the variety of beverages was certainly a highlight. However, I felt that the "choose 2" option... read more Panera is quite an upscale dining option. The food was good, and the variety of beverages was certainly a highlight. However, I felt that the "choose 2" option is a bit of an expensive gimmick that they need to streamline for quicker service. The staff was friendly, and the restaurant was clean. Customers can place their orders at the counter, through kiosks, or via the app.

My wife order a to go order and she waited over 45 minutes for her food before she decided to take our 4 kids inside to get it herself. The guy that was suppose... read more My wife order a to go order and she waited over 45 minutes for her food before she decided to take our 4 kids inside to get it herself. The guy that was supposed to be doing the mobile orders was rude to her and said he is not taking any mobile orders today. She asked him why he let her sit in the car for that long and not answer the phone when she was calling, and he said he couldn't do anything about that. He said there wasn't a manager working so she couldn't talk to them. Worst service she had. Don't go to this Panera.

Ordered about 80 worth of food and disappointed. Ordered a Bacon Turkey Bravo sandwich and a Kids Turkey sandwich among quite a few other things and was out of... read more Ordered about 80 worth of food and disappointed. Ordered a Bacon Turkey Bravo sandwich and a Kids Turkey sandwich among quite a few other things and was out of avacodo which o could live with but the turkey is usually chunks of turkey not thin slices that looked like it was bought at Aldi’s .25 packs. Thin with a hair as a bonus. My daughters sandwich was the same. The chicken noodle soup was all broth. Only thing that was good was the chipotle chicken melt which of course was without avocado and the melt my other daughter received was smothered in onions. Out of 4 meals 1 was decent but missing ingredients and the smoothies were great. Customer service was good and the gentleman was nice at least. Because of the customer service I’ll give them 2 stars instead of 1. We spend more than I care to admit eating out and order from here once or twice a month and it’s been bad two times in a row so we are done here. Unfortunately it’s a trend here lately since the pandemic here in Bloomington.

Why is the drive through closed?? Why cant you order at a kiosk?? The whole place looks like it’s closed and running illegally out the back … don’t understand e... read more Why is the drive through closed?? Why cant you order at a kiosk?? The whole place looks like it’s closed and running illegally out the back … don’t understand even in the heart of covid it was run better