Subway - Birmingham

Steak, Cheese, Sandwiches
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Subway

Subway
3.7 / 5 (1806 reviews)

Description

This restaurant, conveniently located for quick meals, offers friendly service and reasonable prices. Diners appreciate the ability to customize sandwiches, with many staff members exhibiting a welcoming demeanor. However, experiences can be marred by distractions from unruly patrons and some staff members' unprofessional behavior, impacting the overall atmosphere. While many enjoy their meals, concerns over cleanliness and communication issues arise, with spills often left unattended. Despite these drawbacks, the establishment remains a go-to spot for satisfying snacks, though diners hope for improvements in staff training and environment.

Last update: 17.01.2026 from: ioana

Feedback

★ 3.7 / 5 from 1806 reviews
ioana-barbonie
09.08.2025

The service is horrible, the employees can't follow simple instructions. the machine does not offer you proper choice to personalise your sandwich. it's filthy. will never go there again Meal type: Lunch Food: 2 Service: 1 Atmosphere: 1

hanks-smith
09.08.2025

Had a great time here, the food was prepared for me when I arrived through the app. They had a nice upstairs dining area. Will come again. Service: Dine in Meal type: Lunch Price per person: £10–20 Food: 5 Service: 5 Atmosphere: 5

arsh-salvatore
09.08.2025

Subway has put this sticker on the counter so customer cant see and say what their employee are adding in our sandwiches its a very cheap thing to do we don’t know whats going on the other side as subway has always been to make fresh sandwiches in front of the customers picture attached Food: 2 Service: 2 Atmosphere: 1

With my wife plastered to have a snack in front of a hippodrome snack. service was friendly and fast. the food was good and filled a gap. not much seat available (round sitting on the bar against window). I would return to this place.

I was very disappointed and disgusting by the behavior of a coworker during my service. rude, loud teens that disturb the restaurant while the staff joined. it looked and felt dirty! eating looked dry and as if it had been eating all day. though my sandwich was okay. the man who served me was calm, but I would rather be him as the loud unprofessional girl. she has to go because she put me down, ever going there.

FAQ

A little farther located is Birmingham New Street, where you can also access the municipal transportation.

The restaurant also offers gluten-free dishes.

More information

Suggested nearby restaurants.