Wendy's - Big Spring

#4 - Vegetarian - Big Spring, #5 - Fast Food - Big Spring, Burgers
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Wendy's

Wendy's
2.7 / 5 (2427 reviews)

Description

In recent experiences at a local Wendy's, diners have encountered mixed impressions. Some have noted consistent issues with order accuracy, including missing items and uncommunicative staff, leading to frustration and dissatisfaction. These complaints highlight a need for better management and employee engagement. Conversely, others have praised the restaurant's cleanliness and professionalism, highlighting positive interactions with staff and a commitment to quality service. This contrast reflects the potential for improvement in customer experience, suggesting that while some visits are commendable, a focused effort on order fulfillment and staff demeanor is essential for enhancing overall patron satisfaction.

Last update: 17.01.2026 from: Philip

Feedback

★ 2.7 / 5 from 2427 reviews
philip-b-doctor755
30.03.2024

This Wendy's location is one of the worst I've ever visited. The restrooms are dirty, the floors in the dining area are sticky, and there are flies buzzing around. The only reason I went there is because I'm not from around here. I would advise avoiding this place at all costs if you care about your health and safety.

bri-bangtan
30.03.2024

The restaurant consistently fails to provide the items ordered, often forgetting drinks and sauces. The establishment is managed by individuals who show little concern for fulfilling customer orders accurately.

anthony-justice-3
30.03.2024

Another Wendy's bites the dust!!! Just went through the drive asked for jalapenos and bacon on my burger and didn't get any. If the staff hungry and need some food all they got to do is ask. They ain't got to rob us of our food!!

bich-vu
30.03.2024

This has to be the worst Wendy's restaurant. When you enter the restaurant, no one greets you. They act like you don't exist. I waited over 40 minutes for my order.

daniel-hail-1
30.03.2024

Food tasted old even though there was an additional 15 minute wait to cook fresh food . The window worker had the same attitude as the old restaurant workers like he hates to do his job. They were out of chicken nuggets so had to spend twice as much as expected. Couldn 't get the $5 biggie bags. Supposedly the milkshake machine was already broken. Yeah I bet it was. I would be pissed if I were the owner and caught wind of how my brand new store was already being ran in to the ground!! Gotta do better Wendy 's. You 'll never get better pay or better workers until you put in better effort.

FAQ

The restaurant offers free WLAN for its guests.

The restaurant offers the opportunity to experience sports events on a TV / screen.

The restaurant also accepts credit cards from the common providers for payment.

More information

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