Wendy's - Big Spring

#4 - Vegetarian - Big Spring, #5 - Fast Food - Big Spring, Burgers
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Wendy's

Wendy's
2.7 / 5 (2427 reviews)

Description

In recent experiences at a local Wendy's, diners have encountered mixed impressions. Some have noted consistent issues with order accuracy, including missing items and uncommunicative staff, leading to frustration and dissatisfaction. These complaints highlight a need for better management and employee engagement. Conversely, others have praised the restaurant's cleanliness and professionalism, highlighting positive interactions with staff and a commitment to quality service. This contrast reflects the potential for improvement in customer experience, suggesting that while some visits are commendable, a focused effort on order fulfillment and staff demeanor is essential for enhancing overall patron satisfaction.

Last update: 17.01.2026 from: Philip

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★ 2.7 / 5 from 2427 reviews

This Wendy's is one of the worst I have ever been to, and I have been to many. I initially thought it was just a bad experience during a busy lunchtime, but when I returned a week later, it was even worse. The fries were stale and tough, the strawberry lemonade tasted almost like water, my entire order was incorrect despite it being written correctly on the receipt, the employee wiped the cups with his hands rather than using a clean cloth, and the nuggets were soggy. This place is not worth your time or money.

I was pleasantly surprised when I walked into this restaurant and placed my order. The staff were very professional and the place was clean and fresh. I was impressed by Wendy's and their commitment to maintaining a high standard. It truly makes a difference when visitors to our city have a positive impression of clean restaurants. Keep up the good work!

I tried to get food in the driveway. that was a sweat, I was held 15 minutes behind the person in the orderbox. the hired recognized that he was there, but would not accept his order. I couldn't get back because of other vehicles behind me and not around. I really wish I had read the other reviews first, I would not have lost 15 minutes of my life in her auto thru.

philip-b-doctor755
30.03.2024

This Wendy's location is one of the worst I've ever visited. The restrooms are dirty, the floors in the dining area are sticky, and there are flies buzzing around. The only reason I went there is because I'm not from around here. I would advise avoiding this place at all costs if you care about your health and safety.

bri-bangtan
30.03.2024

The restaurant consistently fails to provide the items ordered, often forgetting drinks and sauces. The establishment is managed by individuals who show little concern for fulfilling customer orders accurately.

Menu

  • Sides & More

    Oatmeal Bar
    Oatmeal Bar

    Give yourself a wholesome start to the day + our Fresh Baked Oatmeal Bar made + whole oats; sweet blueberries & tart cranberries.

    $2.4
  • Main Courses

    Classic Bacon, Egg Cheese Sandwich
    Classic Bacon, Egg Cheese Sandwich

    A fresh‐cracked grade A egg; Applewood‐smoked bacon; & melted American cheese on a warm breakfast roll. A tried & true reason to rise.

    $4.8
    Classic Sausage, Egg Cheese Sandwich
    Classic Sausage, Egg Cheese Sandwich

    A fresh‐cracked grade A egg; grilled sausage & melted American cheese on a warm breakfast roll. It’s how mornings were meant to begin.

    $4.8

FAQ

The restaurant offers free WLAN for its guests.

The restaurant offers the opportunity to experience sports events on a TV / screen.

The restaurant also accepts credit cards from the common providers for payment.

More information

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