Arby's - Big Rapids

Came through for just a simple order- girl named Lexus was working and had the worst attitude. You could see her slamming things around, customer service was te... read more Came through for just a simple order- girl named Lexus was working and had the worst attitude. You could see her slamming things around, customer service was terrible- short and rude. If you don’t like your job, find something different.

Camerin...is AWESOME!! Very prompt and correct. He also had a smile the entire time ? read more Camerin...is AWESOME!! Very prompt and correct. He also had a smile the entire time ?

So been to this location few times. Been okay til last week.... Husband went through the drive thru. Said they were busy. By the time he arrived home, (only 5 m... read more So been to this location few times. Been okay til last week.... Husband went through the drive thru. Said they were busy. By the time he arrived home, (only 5 minutes away), all our fries were ice cold and the good burgers were not even cooked all the way. I ended up throwing mine away. Very disappointed considering how much fast food costs now days. Not sure what's going on there, but it's gonna be a long time til we are back.

Curly fries could use some help lately but no complaint on anything else. read more Curly fries could use some help lately but no complaint on anything else.

The serving sizes are ridiculous, we got two kids meals for $11. The price isn't the bad thing, it's the ridiculous food serving. They give you such a small amo... read more The serving sizes are ridiculous, we got two kids meals for $11. The price isn't the bad thing, it's the ridiculous food serving. They give you such a small amount of food and it's not even that good. Also their Fry's were not good they were mushy and tasted burnt.