Kfc - Big Rapids

I just had a visit to this restaurant and went through the drive-thru. When I inquired about their drink options, the employee told me they had Pepsi and Diet P... read more I just had a visit to this restaurant and went through the drive-thru. When I inquired about their drink options, the employee told me they had Pepsi and Diet Pepsi. I ordered a Pepsi, only to be informed that they were out of it. I then placed an order for food, which included fish, shrimp, and coleslaw. To my disappointment, he let me know that there was no tartar sauce or cocktail sauce available. This was quite frustrating, especially since I didn't even receive the shrimp I ordered. To make matters worse, I also didn't get a fork, as I was getting back on the highway with my passenger, Ian. Overall, I would not recommend eating here, and I certainly won't be coming back.

I didn't notice until I was 30 minutes away that they forgot to include a Chicken Little sandwich in my order. I wasn't about to waste gas to go back for it. As... read more I didn't notice until I was 30 minutes away that they forgot to include a Chicken Little sandwich in my order. I wasn't about to waste gas to go back for it. Aside from that, the front counter staff were excellent, and all the employees were very friendly!

On September 9, 2022, at 7:50 PM, we visited KFC’s drive-thru and had a wonderful experience with the cashier at the window. He was friendly, entertaining, and... read more On September 9, 2022, at 7:50 PM, we visited KFC’s drive-thru and had a wonderful experience with the cashier at the window. He was friendly, entertaining, and extremely helpful, making our visit very pleasant. The food was fantastic as well!

The spicy chicken was fantastic! It was slightly pricier than I anticipated, especially since I don't order takeout that often these days. read more The spicy chicken was fantastic! It was slightly pricier than I anticipated, especially since I don't order takeout that often these days.

The food was delicious, but the service was quite slow, which they blamed on a broken doorbell or notification system. I ordered the L8, a Fish Sandwich meal, a... read more The food was delicious, but the service was quite slow, which they blamed on a broken doorbell or notification system. I ordered the L8, a Fish Sandwich meal, and overall it was tasty. The mashed potatoes and gravy really made the meal for me. It’s a good spot if you’re looking for something different, but not somewhere I’d eat regularly. I feel like KFC/Long John has definitely declined since the pandemic.