Starbucks - Beverly
Starbucks
Description
Despite a pleasant vibe, friendly crew and a wide coffee selection that makes it appealing for morning work sessions, this Starbucks location suffers from inconsistent execution. Customers report long waits for mobile and in-store orders, incorrect or missing ingredients, and occasional spoiled or soggy food. Premium pricing contrasts with unpredictable quality and poor allergy handling. It’s a comfortable spot with many beverage choices, but plan for delays and verify allergen requests.
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Feedback
I don't think there's been a time that I've come here in the past year that they've had the drink that I order every time it's always out of stock. Their line is always horribly long and there's like one person working the cash register, and one person making food and drinks it's just chaos prepared to wait a half an hour for a drink literally.
Nice Vibe and feel to this location. I did enjoy the friendly staff and they made my drinks 100% accurate as always at Starbucks….. highly recommended this location.
Wow. What a disaster. I was given a Frappuccino that was clearly made with spoiled dairy. It made my whole car stink. I took one sip and cringed. Oof. I had also purchased a breakfast wrap. The wrap was a soggy mess and there was some white and green glob stuck to a piece of bacon. I hadn't been to Starbucks in years and now I remember why. Shame on them. For the price,the customer deserves much better.
This is, without a doubt, the worst Starbucks I have ever visited. There was a complete lack of urgency; it took 45 minutes to receive my order. Additionally, the store had no heating after the storm, making it quite uncomfortable. I observed a lack of teamwork among the staff, and they all seemed disinterested in being there. As a barista myself, I understand what the standards should be, and this location clearly does not meet them.

