Reviews

Overall Total Score
3.3 out of 5
Good | 17 reviews

What Lauren Baumbach doesn't like about Captain D's:
Been waiting on my food for 45 minutes....will not return to this location. Employees are rude, They cant remember anything for more than 2 minutes. I only gave 1 star because no option for ZERO stars. I ordered online pickup. Great said that since I ordered online through postmates, she couldn't start preparing my food until I arrived to pick it up. This makes no sense whatsoever, I paid online, whether I picked up... View all feedback. What Jacquelyn Stoltenberg likes about Captain D's:
Ate at this place last night (by the ride through). Service was fast, food was delicious. What I wanted was the lady in the car. Her name was Shay and let me tell you their customer service skills were on point. She was so polite and kind of the time she gave us our order, but kindness. At a time when I feel like the fast food business is fighting, it was so refreshing to have someone as nice as they take care of us.... View all feedback.

Reviews from various websites

Menu
3.2 ★ from 8 reviews
জেরিন
21.02.2023 - 14:03

Spent $40 on food for my m the family and it was horrible. I ordered 2 meals, 1 batter dipped fish meal and 1 fish and chicken along with other foods. Neither f...

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Bell
21.02.2023 - 14:03

Originally started off in drive thru but it was very busy so I parked and went inside. The cashier was really friendly and knowledgeable about the food. When it...

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Lauren
21.02.2023 - 14:03

Been waiting on my food for 45 minutes....will not return to this location. Employees are rude, They cant remember anything for more than 2 minutes. I only gave...

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Keshaun
21.02.2023 - 14:03

For the price very tasty. Fish nuggets were seasoned well. String beans perfect and tasted fresh. Cole slaw was cold and pretty good. Will recommend. The staff...

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Jacquelyn
21.02.2023 - 14:03

I dined at this place last night (through the drive-thru), and I have to say, the service was quick and the food was delicious. What really stood out to me was...

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Sirved
3.3 ★ from 17 reviews
Kymberly
06.09.2024 - 08:26

Spent $40 on food for my m the family and it was horrible. I ordered 2 meals, 1 batter dipped fish meal and 1 fish and chicken along with other foods. Neither f...

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Kellie
06.09.2024 - 08:26

I dined at this location last night (using the drive-thru) and had a fantastic experience. The service was quick and the food was delicious. However, I really w...

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Fetchie
06.09.2024 - 08:26

My experience at this restaurant this week was very disappointing. I ordered two battered fish meals, each consisting of four pieces, but when I got home and op...

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Donna
06.09.2024 - 08:26

I absolutely love this specific Captain D's in Bessemer! We placed our order through Door Dash, and I had spoken with the manager beforehand. Our food arrived h...

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Byron
06.09.2024 - 08:26

Service a little slow, food always hot and good

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