Papillon - Berlin

I've been to Papillon several times on the weekend and it was always packed, the cocktails were delicious and we had fun. Last week I finally tried the kitchen... read more I've been to Papillon several times on the weekend and it was always packed, the cocktails were delicious and we had fun. Last week I finally tried the kitchen and thought it was really great. The service was really excellent attentive, competent and very friendly.

I would like to share the deeply disappointing experience I had at this restaurant, which completely ruined what was supposed to be a special birthday celebrati... read more I would like to share the deeply disappointing experience I had at this restaurant, which completely ruined what was supposed to be a special birthday celebration. From the moment I arrived, the service was disorganized and unwelcoming. There was no one at the reception to greet or guide me, and when I asked a staff member inside to take my coat, he rudely replied that it wasn’t his job. I eventually found my table where my family was already seated. The menu offered very limited choices. We requested to have the ham removed from a pizza for dietary reasons, but the staff refused, claiming they couldn’t modify the dish. The manager, a blonde woman, responded in a rude and dismissive manner. Service was extremely slow, both in bringing the food and between courses. I had asked for my steak to be well done, but it was served rare. When I requested it to be cooked further, I was told—again rudely—that they were preparing a new one. However, after waiting 30 minutes, it was clear they had just reheated the same piece of meat. To make matters worse, the birthday cake I had specifically ordered was not respected—they brought a completely different one. Overall, the service was appalling, the staff were careless and rude, the food quality was average at best, and the prices were unjustified. This was absolutely the wrong place to celebrate a birthday, and it ended on a very negative note.

The place looks really nice. However the food is not good. It came late and the starters came at the same time as the main dishes and were also cold and not tas... read more The place looks really nice. However the food is not good. It came late and the starters came at the same time as the main dishes and were also cold and not tasty at all. The service is polite and good.

Amazing night,,just woowwwwww read more Amazing night,,just woowwwwww

0 stars if I could ….lame Door guys who were aggressive about entrance to a ‘club’ with homeless people sleeping right outside lol what a joke read more 0 stars if I could ….lame Door guys who were aggressive about entrance to a ‘club’ with homeless people sleeping right outside lol what a joke