Monella - Berlin
Monella
Description
Images
Reservation request for Monella
Feedback
I spent my birthday at Monella's new restaurant in Wedding yesterday evening. We had a lovely time! Truly fantastic wine and food! I can whole-heartedly recommend this place. Excellent service. Five stars for this new location.
We had a bad experience here, one of the waitresses was seriously rude and grumpy thoughout, amazing she chooses to work in hospitality! Drinks order brought to us was wrong and we were just told to drink it anyway, the service really just ruins the whole experience, the pizza had nice flavour toppings but the middle third of the base was uncooked dough and the toppings just slide off, we were so hungry we ate it anyway! Also beware if you do go and order extra topping of olives as remarkably they use olives with stones in!
Worst experience ever. first and last time. we booked a table with the whatsapp number published on the website, when we arrived the waiter, very un polite, said that they do not have a table for the four of us, that reservations via whatsapp never work (even if we have confirmation), that he doesn’t know why they keep publishing that number and we should leave the restaurant. all this with rude ways and without any attempt to try to recover the situation. to my whatsapp messages and phone calls to the same number, no one ever answered (he was online). he replied after a few hours, saying he is the owner of the pizzeria, he is sorry that things went wrong and that he hopes we found another place to eat.... He also said that he would call me the day after to “apology’s and try to fix the sad evening”, Obviously he never did.
I went there 3 times and that third time was the last one. I always thought their pizzas were so expensive but my first experience last summer was very good so I thought i would try again. The second time, the waitress was too busy flirting at the bar so she forgot to order my pizza. Her reaction was to tell me I guess you don 't want it anymore So I ordered it take away because she seemed busy with other things. And the third and last time I finally realized that it was not worth going there anymore. That last time, the pizza dough was very disappointing and the topping was poor. Way too expensive for what you get.
I went with my whole family including my 3 week old baby. My family are serious foodies and its tricky to find somewhere that satisfies. The service was typical for Berlin a little grumpy when requested for flexibility with toppings and trying different wines. But the pizzas were yummy and the wines were good and the atmosphere was charming and warm. I will and have been back.
Menu PDF
More information
QR-Code for the menu
