Esra Falafel - Berlin
Esra Falafel
Description
Images
Feedback
I bought a falafel to take with me. A huge thing, enough to fill you up. But it wasn't a real falafel experience at all, probably because of the three small balls of falafel inside. Dear friends, I advise you to head further to Kreuzberg or back to Wedding; it tastes a thousand times better there, like real falafel, not the touristy kind.
As of today, you 've lost a loyal customer! I 'm extremely annoyed and disappointed with your customer service! I politely pointed this out and asked where the lucky cent was that you would get back for Merguez: €6.99 !? I wasn 't concerned about the 1 cent, but rather the way it was taken for granted! Over the course of a day, quite a bit of money accumulates that doesn 't appear anywhere for tax purposes!!!! It 's strange that €7 is on YOUR RECEIPT, but the manager doesn 't think it necessary to change the price tag. How about an apology, saying that I 'm an attentive customer and just wanted to politely point this out! Schokran Thank you for your excuse that you suddenly don 't understand me or don 't want to understand me!!!??? What kind of society/conversation is this!? Sorry that I speak German and am female!? Where is the gesture of politeness!? Your boss, if I didn 't even speak to one of you, should be ashamed. You can keep that penny; I was just concerned about the tone of the conversation and how I was rudely ignored!!! Salamaleikum and here 's to better times in terms of manners! The tax office is happy!
Menu PDF
More information
QR-Code for the menu
