La Lupa - Menu

I visited for the first time with a friend of mine. We had quiet the large order: antipasti, drinks, and pasta (obviously). However I accidentally ordered pasta... read more I visited for the first time with a friend of mine. We had quiet the large order: antipasti, drinks, and pasta (obviously). However I accidentally ordered pasta with pork. I ordered the Pasta La Lupa. There was no display of meat, no info, no special marking or icons. And apparently (as I found out later) the Italian word Amateiciana means pork. Unfortunately while there was one German and one Englisch translation, the word Amatriciana was not translated. I thought it was cheese. Now I could have asked, but seeing there is no mark or info about meat I thought its okay. Long story short: the food came, I ate, found meat in my mouth, that I couldn 't ear for religious reasons. When I told the waitress, she was kind and wanted to make sure I don 't feel uncomfortable. And offered to give me a new pasta. I assume she thought just like me that it shouldn 't be a problem since it was an honest mistake and not entirely my fault as there was no proper display or translation/description of the ingredients. However she returned back a minute later with my old plate (as to suggest eat it or pay for a new one) and said the owner reported back to me that I have to pay if I want another pasta. He showed no empathy or just simpel kindness. I was shocked over the situation, no sympathy, no sensitivity for the situation. No respect for special circumstance. It was grotesque, it has been a while since I felt that way (last time as a child in east berlin when people weren 't used muslims lol). And shocked over the greedeness of the owner saving coins. For a pasta that may be costs 3 4€ in the making. Since I was hungry I ordered another pasta which he made me pay for. I would have appreciated some level of Kulanz as we say in German. An honest mistake that is not even entirely the customers fault, as there was no sufficient display of information. It wasn 't about taste, or me being picky. I genuinely couldn 't eat it and I felt like I had to explain myself a lot. No alternative either like a dessert for the confusion or an espresso as a do good . Nothing. I only say this because I had a cold soup at a Spanish place the weekend before which had bacon in it and which I only found out after it arrived. The cook came personally and gave me another soup (no additionally charges). Due to the same mistake (no proper information). Here is some display of goodwill and kindness shown by the owner. I now that while restaurant culture is changing in Berlin and customer is no longer king (which I don 't expect in this scenario) there should be some level of courtesy left to offer to customers. Especially if you want the customer to come back was it really worth it being greedy?! ... simply rude. As for the pasta itself it was okay, simply okay. But not worth the hype. Anyone with decent cooking skills could have prepared the same. Definitely not worth 16 eur for simple pasta. The second pasta almost had no taste/ flavour, specifically the carbonara sauce (without meat this time). Price per person: €70–80 Food: 1 Service: 1

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