Beletage - Berlin

A lovely start to Sunday with an exceptional selection, good quality, and service. The buffet was a bit cramped, the venue spacious, and the atmosphere somewhat... read more A lovely start to Sunday with an exceptional selection, good quality, and service. The buffet was a bit cramped, the venue spacious, and the atmosphere somewhat cold.

I must say, I find it unacceptable that when you reserve breakfast at the Beletage restaurant, it doesn't actually take place. Guests should be informed that br... read more I must say, I find it unacceptable that when you reserve breakfast at the Beletage restaurant, it doesn't actually take place. Guests should be informed that breakfast is now only served in the lobby. However, the Beletage is still advertised online. I received written confirmation of the number of people and the time, but no table was reserved for us. The food itself was good, but the reservation process was poorly organized. I work in the restaurant industry myself and have never experienced anything like this.

Unfortunately, when we visited the Sunday buffet, for which we traveled all the way from Hamburg, the actual restaurant was closed due to renovations. Our first... read more Unfortunately, when we visited the Sunday buffet, for which we traveled all the way from Hamburg, the actual restaurant was closed due to renovations. Our first impression of the very makeshift solution was that of a buffet in a train station concourse. It was loud, disorganized, and disappointing. The restaurant manager seemed completely overwhelmed by the situation and was downright unfriendly to his staff. When we had a simple question about the process, we were harshly addressed and directed to the side. Only after we complained at the reception desk were we heard and shown to our seats. Overall, a very unpleasant and avoidable situation, which was then apologized for by the hotel management with a bottle of champagne. The overall impression was truly unpleasant. The tables were wobbly, the glassware was mismatched, and the chairs were worn and stained. Everything was very run-down. At least the food was okay, but not good compared to other hotels of this standard. Thanks to the staff and especially Fabian from reception, who made sure that we still had a relatively nice day.

Sunday brunch was sensational. I can only recommend it! read more Sunday brunch was sensational. I can only recommend it!

Upscale breakfast buffet with a view of the cathedral. However, window seats are highly sought after, and it's usually quite busy. You should also expect to wai... read more Upscale breakfast buffet with a view of the cathedral. However, window seats are highly sought after, and it's usually quite busy. You should also expect to wait in line for the egg dishes. However, you can mix yourself a Bloody Mary without having to wait in line.