Lucca Grill - Benicia

2 HOURS FOR JUST AN APPETIZER???? It is very unfortunate that I have to make this review. I have been at this restaurant a handful of times and loved the food,... read more 2 HOURS FOR JUST AN APPETIZER???? It is very unfortunate that I have to make this review. I have been at this restaurant a handful of times and loved the food, but today was my last straw with them. I went in to order an appetizer and a side salad thinking that would be quick and easy. I placed my order with the server, Jordan, who then gave me a water and then left. I sat there waiting for my food for over 45 minutes. I had to wave my server down and ask her where the food was, and she went to check on it. 10 minutes later, she tells me that the ticket was lost and she would rush it. At this point, I was a bit annoyed but, decided to wait it out. Another 20 minutes go by and I'm finally served. I finish my food and am ready for the bill. I look around and I don't see my server, Jordan, anywhere. I look over and see that the tables filled with the people that I saw when I first sat down, are gone and a new round of people have been seated at every table. The new people had food within 15 minutes; yet here I am waiting to pay for my food. At the 2 hour mark, I finally give up and scan looking for my server, Jordan. I see her and violently wave for her. She takes my credit card and scans my card right then and there. I look at the bill and she doesn't charge me the right price. I'm tired, angry that l've lost my whole night, and ready to leave the restaurant. Will not be coming back. Very disappointing.

We love playing at Lucca's and can't wait to go back. Always a great crowd and a lovely setting by the Bay. The friendly and courteous staff takes great care of... read more We love playing at Lucca's and can't wait to go back. Always a great crowd and a lovely setting by the Bay. The friendly and courteous staff takes great care of the band and everyone, and we appreciate Cosh's attention to providing excellent sound!

Great live music. Awesome place to meet the locals. Nice low key, friendly vibe. read more Great live music. Awesome place to meet the locals. Nice low key, friendly vibe.

I visit about twice a month and appreciate their consistency with food, beverage and warm hospitality. The burger is my favorite, medium with blue cheese and a... read more I visit about twice a month and appreciate their consistency with food, beverage and warm hospitality. The burger is my favorite, medium with blue cheese and a salad with house dressing. They have fantastic specials as well. It's always super cleaninside and cozy. One of my favorite places to go for live music as well. A must visit if your from out of town. The have giftcards too!!!

Walked in for dinner and no one even came to take my order. I asked a waitress for a menu and she never came back. All the wait staff made eye contact and seem... read more Walked in for dinner and no one even came to take my order. I asked a waitress for a menu and she never came back. All the wait staff made eye contact and seem to not want to help. I?ve eaten here before with no issues but looks like they can?t handlevolume and maintain good service.