Taco Bell - Beloit
Taco Bell
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I ordered the grilled cheese burrito deluxe box and I was missing my Dorito taco and a chalupa taco I called them nine times at 10:30 p.m. nobody wants to answer and they charged me over 35 dollars
I wish I could give this place a zero. My sister and I just went through the drive-thru, and it was a complete mess. The employees kept saying "hello?" over the intercom, and we responded, but all we got back was more "hello?" Then, one of the staff members poked their head out the window and waved us forward, but as soon as we got to the window, they started chatting with another employee and just walked away. It felt like they were either playing some sort of game or deliberately trying to avoid serving customers. Either way, it was incredibly rude and extremely unprofessional.
The service seemed satisfactory, but what I witnessed behind the scenes at 6:15 PM on Friday, October 28th, 2020, with only four customers in the restaurant, was troubling. The staff were using inappropriate language after the customers departed. Maintaining professionalism shouldn’t be too hard, yet it appears that the pressure at this location is quite high, particularly with more than three staff members on duty and a vacant drive-thru on a Friday night.
The restaurant is situated in a truck stop and could use some updates. However, it's the only place we know of in Wisconsin that serves the delicious Chili Cheese Burrito!
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