Reviews

Overall Total Score
3.3 out of 5
Good | 133 reviews

What User likes about Nova Deli:
I can't understand why people have said they've encountered rudeness. I was treated very well & the gentleman was friendly & accomodating.I live in Kingston & was told about this place by family & they brought me a donair back. It was so yummy & I just had to go there myself. I ordered 6 donairs (not all for me) & asked for sauce on the side. In no time my order was ready & correct. I reheated it in the microwave & i... View all feedback. What User doesn't like about Nova Deli:
Obviously family run. Asked for salt for the well cooked delish - looking fries. Th gentleman barked that he had no salt. I convinced him to let me borrow the one sea salt shaker on premises. After that I was somewhat happy - I guess. View all feedback.

Reviews from various websites

Menu
2.6 ★ from 23 reviews

Obviously family run. Asked for salt for the well cooked delish - looking fries. Th gentleman barked that he had no salt. I convinced him to let me borrow the o...

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Have been enjoying their Donairs since they opened 20 or years ago. They are delicious. Live and work out of town now and stop in whenever i can. Last week stop...

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I guess this deli makes so much money that it doesn't need customers, that must be the thought process behind the reason they treat customers so badly (well the...

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I can't understand why people have said they've encountered rudeness. I was treated very well & the gentleman was friendly & accomodating.I live in Kingston & w...

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Omg, asked a question and was told he had the information and I didn't, then hung up on me. How do they stay in business.

Many reviewers have pointed out a noticeable decline in food quality and customer service at this family-run restaurant. Some have reported rude behavior from staff and incorrect orders, while others have praised the delicious, authentic donairs made by the friendly owner. Despite mixed reviews on service and quality, customers seem to appreciate the traditional donair meat and are willing to overlook minor issues to satisfy their craving. The location may be a bit hidden, but for those who seek out this spot in a small strip mall, the reward is a taste of east coast authenticity in every bite.

Restaurantji
3.4 ★ from 75 reviews
Marlene
27.01.2024 - 12:41

If you want to truly savor an excellent donair, you must make a trip to the East Coast. There's nothing else like it.

Peter
27.01.2024 - 12:41

Without question, this is the real deal donair meat. Not some wannabee donair shop. Great food and great service. My only issue is that you can't buy as much me...

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alarmclock1
27.01.2024 - 12:41

The lady who works there is just super unfriendly and seemed inconvenienced that i was in the store. She should be grateful that anyone shows up for such terrib...

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R
27.01.2024 - 12:41

This place used to be really good, but the quality has gone down by a lot in the past few years. It was expensive for the amount of meat you get. It's fair to n...

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Raleigh
27.01.2024 - 12:41

This restaurant used to be excellent, but the quality has significantly decreased over the past few years. The price was high for the portion size of meat provi...

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Tripadvisor
3.5 ★ from 35 reviews

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