Reviews
What User likes about White Castle:
This Whits Castle is dependable and staffed well when other chains are still not. Employees are not only professional but courteous, and genuinely pleasant. My orders are usually large and they’re always correct, fresh, with all the condiments I’ve requested. I’ll always be back View all feedback. What User doesn't like about White Castle:
ordered chain coupling. 2 cars in the car thru lasted 30 min. whomever took my order was rude and could hardly understand him. just like any almost food place in belleville is ratchet af. View all feedback.
Reviews from various websites
Bad customer service, waited for 30 minutes to eat, they forgot the order, I was with phone calls while waiting, not compt. poor excuse.
Ordered chain coupling. 2 cars in the car thru lasted 30 min. whomever took my order was rude and could hardly understand him. just like any almost food place i...
read moreThe worker was slow, the order was wrong or was part of it. there was a woman who helped a lot, she ended what the person who had messed up the job was very nic...
read moreWent there at 2pm. They said they were doing a shift change and we’re not taking orders during that. They didn’t state how long that would take either. Very dis...
read moreOrdered through the drive thru at 6:15am. Was dark out, but they forgot to turn on sign for menu. Ordered the breakfast sandwich. Used to be an egg sandwich on...
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read moreWhite Castle, a popular chain in Belleville, offers a mix of experiences. Many patrons appreciate the attentive and friendly staff, particularly highlighting the professionalism and efficiency seen even during peak hours. However, some diners have faced challenges, such as inaccurate orders and slow service during shift changes. Consistency in food quality is a noted strength, with fresh, correctly prepared meals being a common outcome. While a few logistical issues, like missing condiments and limited napkin supplies, were reported, the overall sentiment leans positively, with many customers expressing loyalty to this reliable fast-food spot.