Dunkin' - Bedford

People were rude. Had to repeat order twice and was still made wrong 2 coffees nothing special. Management needs to do their job and get competent people who wa... read more People were rude. Had to repeat order twice and was still made wrong 2 coffees nothing special. Management needs to do their job and get competent people who want to work and not a body to fill a position.

Terrible customer experience don’t usually write reviews but the lady taking my order was so rude that I feel like I have to lol. What a joke of a location go b... read more Terrible customer experience don’t usually write reviews but the lady taking my order was so rude that I feel like I have to lol. What a joke of a location go back to making minimum wage which is what you deserve?

I order beverages and food every other week from this DR location and although food is always what I would expect the store makes a mistake on every other order... read more I order beverages and food every other week from this DR location and although food is always what I would expect the store makes a mistake on every other order. No exaggeration. Emailed once to let DD know but does not seem to improve.

The service at this restaurant was excellent, and the drinks were on par with what I've experienced at other locations. read more The service at this restaurant was excellent, and the drinks were on par with what I've experienced at other locations.

Among all the poorly trained and indifferent staff at Dunkin' locations throughout the state, this one stands out as the worst. I was shocked when they had the... read more Among all the poorly trained and indifferent staff at Dunkin' locations throughout the state, this one stands out as the worst. I was shocked when they had the audacity to claim that I had made a mistake with my own sandwich order—it's like they think I prepared it myself! Either invest in proper training for your employees or offer better wages to attract more qualified staff. At the very least, strive to provide a basic level of service.