Flames - Reviews

The food is consistently excellent at Flames, and Muhammed is a very friendly guy who always greets you with a smile and checks in on how you're doing. On the r... read more The food is consistently excellent at Flames, and Muhammed is a very friendly guy who always greets you with a smile and checks in on how you're doing. On the rare occasions when there has been a delay in delivery, they've contacted us to inform us. I believe that's a crucial aspect of customer service that every takeaway should implement; it really makes a difference! While there are plenty of options for similar cuisine in Whitburn, Flames stands out for the consistent quality of their food, making it one of my favorites. The prices are reasonable, and the quality remains high and dependable.

I travel all the way from Shotts to eat here because no other place matches the quality of the food, the friendly staff, and the exceptional service. It's truly... read more I travel all the way from Shotts to eat here because no other place matches the quality of the food, the friendly staff, and the exceptional service. It's truly outstanding!

The best pizza and curries in West Lothian! Exceptional food and service worthy of five stars. read more The best pizza and curries in West Lothian! Exceptional food and service worthy of five stars.

Very welcoming, polite and talkative as you wait food is amazing!! Won’t go anywhere else for a donner pizza!?? perfect every time? read more Very welcoming, polite and talkative as you wait food is amazing!! Won’t go anywhere else for a donner pizza!?? perfect every time?

Delicious food and fantastic service! Would recommend getting the spicy mince pizza read more Delicious food and fantastic service! Would recommend getting the spicy mince pizza

Mate told me about the amazing mixed kebab this place does. Ordered one, waited over an hour for a cold nan with a bunch of cold kebab meat. None of the lamb, c... read more Mate told me about the amazing mixed kebab this place does. Ordered one, waited over an hour for a cold nan with a bunch of cold kebab meat. None of the lamb, chicken or veg as promised. again.

I have ordered from this restaurant multiple times in the past, but I will not be doing so anymore. The food is of low quality and it takes an incredibly long t... read more I have ordered from this restaurant multiple times in the past, but I will not be doing so anymore. The food is of low quality and it takes an incredibly long time to be delivered. This has greatly affected my dining experience, especially when I do not order takeout frequently. The staff's attitude towards this issue is unacceptable. They need to improve their service as it has consistently ruined my evening.

I ordered food for delivery on a Monday night from a restaurant in Whitburn. I had to call the restaurant four times and each time I was given different excuses... read more I ordered food for delivery on a Monday night from a restaurant in Whitburn. I had to call the restaurant four times and each time I was given different excuses for the delay. Eventually, I was told that my order had been cancelled. However, the delivery driver showed up at my door with my order later on. This was very frustrating and I will not be ordering from this restaurant again. The restaurant is claiming that the driver was at my door, but he never mentioned this when he arrived and I was not informed of this when I called to inquire about my order.

This was my first time ordering from this restaurant and it definitely won't be the last. The food was delicious and delivered very quickly. Definitely the best... read more This was my first time ordering from this restaurant and it definitely won't be the last. The food was delicious and delivered very quickly. Definitely the best delivery service in my area. Thank you, guys!

My go to in whitburn , best food customer service ! read more My go to in whitburn , best food customer service !