Reviews - The Ballencrieff
Reviews summary
**Restaurant Review: A Mixed Bag Experience**
Nestled in a lively neighborhood, this restaurant boasts a welcoming vibe and a well-maintained environment. Diners have praised the excellent food, particularly the fish and chips, while service has garnered high marks for friendliness and attentiveness. However, the atmosphere is marred by excessive noise from numerous televisions, raising calls for a designated quiet area. While some expressed dissatisfaction with staff knowledge and overall service, many others reported positive interactions, making it a popular spot for social gatherings. With prices ranging from £1 to £30, it offers something for everyone, but the overall experience remains inconsistent.
Was Anonym at The Ballencrieff a mag?
Had a fantastic experience here! The atmosphere was welcoming, the drinks were excellent, and the service really made the evening special. A big thank you to Ethan behind the bar, who went above and beyond by making us a custom cocktail on request. He was friendly, knowledgeable, and happy to create something that wasn’t on the menu—and it turned out absolutely delicious! Outstanding customer service and a great bar... View all feedback.
What Anonym dislikes about The Ballencrieff:
Friend and I went here for coffee and a bite to eat. I ordered the hunters chips and was shocked at how awful they were. Fat chips with a little sauce on top along with mushy chicken! An absolute disgrace Complained to young girl who just said the menu had changed along with the chef so basically 'Too bad! View all feedback.
Reviews from various users
Last update : 05.07.2026
Had a fantastic experience here! The atmosphere was welcoming, the drinks were excellent, and the service really made the evening special. A big thank you to Ethan behind the bar, who went above and beyond by making us a custom cocktail on request. He was friendly, knowledgeable, and happy to create something that wasn’t on the menu—and it turned out absolutely delicious! Outstanding customer service and a great bar all around. We’ll definitely be back!
The food was incredible, and the kitchen staff cooked everything to perfection. Food: 5 Service: 5 Atmosphere: 5
This is a fantastic restaurant with a friendly vibe. It's clean and well-lit, creating a wonderful atmosphere. The average price per person is between £10 and £20. Service and atmosphere both receive a perfect score of 5!
Nipped in for a couple of pints. Nice beer . Lovely staff Service: 5 Atmosphere: 5
I was served by Hannah this evening, and her friendly demeanor and great conversation made for a wonderful experience! Price per person: £1–10. Food: 5/5. Service: 5/5. Atmosphere: 5/5. Recommended dish: Fish and Chips.
Last update : 21.03.2024
Terrible service and rude staff! They don't even seem to know what products they have in stock. I was considering organizing a hen night for 38 girls there, but now I definitely won't be...
This pub always has a vibrant atmosphere. The bar offers a wide selection of drinks at very reasonable prices, especially with their special deals. The food is what you would expect...
I believe this is a fantastic pub, the best one for miles around. My friends and I go out together every weekend to Bathgate, and we consistently experience great service. Yes, you...
Last update : 25.12.2023
The food and service were excellent, and I appreciated how well they adhered to COVID-19 restrictions. Unfortunately, I chose a night with excessive noise due to the numerous television screens throughout the restaurant. It would be great to have a designated area for a quieter atmosphere.
Last update : 28.01.2023
The restaurant is clean and the service is excellent. They have well-managed COVID restrictions in place. However, it was a bit noisy due to the numerous television screens around the restaurant. It would be nice to have a designated counter area for a more peaceful atmosphere.
