Morrisons Cafe - Basingstoke

So rules bit more relaxed, thought the service would be a bit more normal.. No Self service carry on, I ordered on my phone 1st time! Didn't have what I wanted,... read more So rules bit more relaxed, thought the service would be a bit more normal.. No Self service carry on, I ordered on my phone 1st time! Didn't have what I wanted, so ordered 3 meals. Hot choc machine was out of order, no choc sprinkles in Despenser! Meal came, Not cooked, so my jacket potato went back, no cheese on it either, had to ask for some butter too, the 2 breakfasts were shockingly cold.bacon not even cooked! It came back not any better to be fair.. One of the worse meals I've ever had the misfortune to pay for.. Won't be returning, should av gone MC ds

This restaurant is always clean and adheres to social distancing measures, making it a safe place to eat. The food is exceptionally delicious and diverse, and t... read more This restaurant is always clean and adheres to social distancing measures, making it a safe place to eat. The food is exceptionally delicious and diverse, and the service is excellent and well-organized. The coffee is great, and the jacket potatoes are delicious, though I do miss the prawn jacket potatoes since the lockdown. Sometimes there is a wait when it's busy, but it's never too long, and the staff are always helpful.

This used to be a pleasant basic place to get good value reasonable food. It's taken a real turn for the worse. It takes ages to order and pay as the staff just... read more This used to be a pleasant basic place to get good value reasonable food. It's taken a real turn for the worse. It takes ages to order and pay as the staff just disappear to gossip with their mates in the kitchen. I stood at the till for 5 minutes this time. 3qtrs of the tables were covered in dirty plates and leftover food...absolutely disgusting, can't be any supervision going on.

Once again, there is no full menu available at this restaurant. There were no explanations given and no indication of when normal service would resume. It seems... read more Once again, there is no full menu available at this restaurant. There were no explanations given and no indication of when normal service would resume. It seems like a waste of time to visit this place nowadays.

Another disappointing experience. Three weeks ago, the coffee machines were broken. This time, they were still broken and there were no serviettes or receipts a... read more Another disappointing experience. Three weeks ago, the coffee machines were broken. This time, they were still broken and there were no serviettes or receipts available at the order machine. It seems like they don't care much about paying attention to detail.