The Woolpack - Banstead
The Woolpack
Description
Nestled on the last remaining stretch of the high street, this pub boasts a charming atmosphere and excellent food that entice both locals and newcomers alike. While the menu offers a delightful variety, some patrons feel the prices are a touch steep for the value provided. Service quality fluctuates, with instances of delays and a lack of attentiveness noted, yet the friendly staff often create a welcoming vibe. Outdoor seating enhances the experience, particularly for family gatherings, making it an ideal spot for special occasions. With potential for improvement, many guests express a willingness to return, eager to see enhancements in service.
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This lovely pub restaurant was great for our family gathering. We had a whole section for us. The children enjoyed their dinners. The adults enjoyed ours too. Most of us had looked online and thought it was odd that there was no roast on a Sunday, but yes there was a roast!
Great all round pub for food and drink in a lovely setting with friendly staff and great service with lots of car parking. Came for Sunday Lunch, the restaurant was fully booked and the pub area also full … but was able to get a seat in the area out the back which had outdoor heaters per table and kept us our two young kids warm. Excellent customer service at the bar, good range of drinks for all very well made cappuccino too … which is unusual for a pub ! Ordered the Sunday Roast, big portions, very tasty and the kids menu was great and reasonably priced. Really pleased with lunch and will be back, thank you !
This place was highly recommended to us. The food we had was lovely, really tasty and a good variety on the menu. The service is the reason for the low rating. On arrival we weren't told the specials or told what was unavailable, so when I came to ordering we had to pick something else. We asked for water for the table, twice. Our mains was sat on the pass for at least 10 minutes and our table wasn't cleared of the starter plates until they realised our food was ready. We weren't asked once how the food was. We had to ask for the bill twice and finally got it after asking another member of staff. The manager, I'm guessing, is good at looking busy but doing minimal work. Clocked off and still hadn't given us the bill. Would have got 4 or 5 stars if the staff and customer service was better. Not even the basics achieved.
This pub is lovely. We popped in for a drink and had the most service. The atmosphere is lovely and the staff are very friendly. The service is fast and you get feel very welcome in the establishment by the staff. We will be coming here for a meal in the new year. This pub is warm and homely and has very positive vibes. Thank you
Quite busy , seated in main bar. Food very good quality.. loaded chips is a must. I had the beef and ale pie. It was near perfection the pastry crusty and crisp lots of meat in the filling, good selection of veg and chips. Partner had the sea food risotto. She loved it x all in all good service and not to pricey. Recommend
Menu
Fish Dishes
Rice
Coffee
Starters & Salads
These Types Of Dishes Are Being Served
Restaurant Category
