Reviews
What Samantha Harrison likes about Carvel:
I came here to take advantage of the Wednesday BOGO sundae special. It was kind of warm in the store and I felt bad for the employees. It was pretty crowded in such a super small space. But overall, I'd go back again. The ice cream was delicious. View all feedback. What Bethany Parker doesn't like about Carvel:
Just ordered three dashers via grubhub. Upon delivery I was missing one item and the other two were unsealed in an open bag which must've tipped over at some point thus causing the content to splatter all over the inside of the bag. Oh and I actually received a phone call from carvel employee to inform me they were out of banana so we switched to another item however when I called back to explain I was missing an ite... View all feedback.
Reviews from various websites
I called to order a cake today and received excellent customer service from Will. He was helpful, knowledgeable and efficient. I paid in advance and picked up t...
read moreThe ice cream was delicious and the staff member working was outstanding.
I called ahead to inquire about their ice cream birthday cake, but the staff seemed clueless. Despite having a display of cakes in a large fridge at the entranc...
read moreThis restaurant is a complete disaster. They are almost always out of ingredients and consistently mess up orders. I asked for a hamburger and ended up with a t...
read moreI spend $12 on a stupid vanilla ice cream cup. i ordered it at 6:45 pm....i wanted a chocolate/vanilla swirl cup with pineapple topping....i get 1/2 a cup of ju...
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read moreThis establishment is marred by inconsistent service, with numerous customers expressing frustration over incorrect orders, long wait times, and unprofessional food handling. Complaints include melting milkshakes filled with unpalatable chunks, missing toppings, and unavailable menu items. Despite these pitfalls, a few patrons have reported positive experiences, highlighting delicious ice cream and commendable customer service for special orders. While some enjoyed the Wednesday BOGO sundae deal, many vow never to return due to chaotic operations and unmet expectations. It seems this venue may struggle to balance sweet treats with satisfactory service amidst the seemingly chaotic atmosphere.
I spend $12 on a stupid vanilla ice cup. I ordered it at 18:45....i wanted a chocolate/vanilla drall cup with pineapple topping....i got 1/2 a cup.
I ordered an egg for me and a co-worker through a door. we chose both the banan promotion and showed what kind of ice we wanted and what.
Always experience the following at this location: slow service, workers who obviously do not want to be there, and shortcut on the portion amount.
The ice was great and the staff in the service was excellent
This place is a catastrophe. almost always from the budget. order them consistently. they ask for a they are. they wind up with a tuna sandwich and forget Covid...
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