Dairy Queen - Ballwin

#13 - Fast Food - Ballwin, American, Cakes
Menu
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Dairy Queen

Dairy Queen
3.8 / 5 (4928 reviews)

Description

At this local Dairy Queen, patrons have expressed frustration over consistent order inaccuracies and poor customer service. Many reported unhelpful staff and long waits, with failed attempts to resolve issues via phone. Frequent customers noted a lack of acknowledgment for special requests, leading to further dissatisfaction. While some reviews praised the courteousness of staff members, the overall sentiment indicates a decline in service quality and unwillingness to accommodate common adjustments. Diners emphasize their disappointment at spending money only to be met with mistakes, ultimately deciding to take their business elsewhere in search of a better experience.

Last update: 17.01.2026 from: Alta

Feedback

★ 3.8 / 5 from 4928 reviews
alta86
26.04.2023

I think this Dairy Queen is fantastic! It's clean and the staff is super friendly. I absolutely love coming here.

danielsen-julius
26.04.2023

The staff at this restaurant is excellent! The manager, Meagan, is truly exceptional!

alta86
16.09.2022

Very good service. They were a little slow, but that was okay. Their soda machine was down while we were there, but they did really good and made refills behind the counter.

akiehn-bush62
26.04.2023

I love Dairy Queen! The ice cream is delicious and the staff is always friendly and helpful. We frequent this restaurant often.

alta86
16.09.2022

Don't go here if you want your order correct, or if you want to call and talk to anyone about your messed up order. I was hung up on 3 times. I won't be giving them anymore of my business. Especially after spending over $50 to not get what I orderd.

FAQ

You can use the WLAN of the place at no extra cost.

The restaurant offers the opportunity to watch sports events on a TV / screen.

The restaurant also takes the common credit cards.

More information

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