Reviews - Shell
Reviews summary
EZ-Mart has established itself as a favored pit stop for travelers heading north from Detroit, offering a solid selection of drinks and snacks. While the atmosphere is lively and perfect for people-watching, customer experiences have been mixed. Some patrons reported issues with service, including payment troubles and rudeness from staff, which marred their visits. Furthermore, discrepancies in advertised hours led to frustrations for those seeking late-night fuel. Although the bathrooms are reasonably maintained, lacking some modern amenities, the overall charm and variety may appeal to some seeking a quick break on their journey.
Was Aimee Rogahn at Shell a mag?
This is our preferred gas station to stop at when traveling north from the Detroit area. They have a good variety of drinks and snacks at the EZ mart. It's always enjoyable to watch the people coming and going. The bathrooms are average, with a rating of 3 out of 5. They have only single seats and no automatic soap or sink, but they are fairly clean and tucked away. View all feedback.
What Ric Kienbaum dislikes about Shell:
There was a problem with paying at the pump, so customers had to go inside. The staff couldn't figure out how to allow customers to refuel. They were unable to hold onto a card for payment. The employees appeared to be poorly trained and were rude. Upon leaving, a disrespectful comment was made by the staff. Despite being loyal customers for years, this experience has led us to no longer use their services. View all feedback.
Reviews from various users
Last update : 07.10.2023
Cashier was horrible rude
Keep a close watch on your kids.
There was a problem with paying at the pump, so customers had to go inside. The staff couldn't figure out how to allow customers to refuel. They were unable to hold onto a card for payment. The employees appeared to be poorly trained and were rude. Upon leaving, a disrespectful comment was made by the staff. Despite being loyal customers for years, this experience has led us to no longer use their services.
The service at this restaurant was not up to par. They did not have any coffee available and even refused to sell to a customer of legal age with a valid driver's license.
Hours on Google say open 24 hours, front door says open 24 hours and it is closed at 11 white it being the only gas station advertising 24 hour service in a 20 miles radius I was stuck with no fuel very poor business practice.
Last update : 20.06.2022
Good selection
Hours on google say open 24 hours, the front door says open 24 hours and it is closed at 11 white, it is the only tank advertising 24 hours service in a 20 miles radius I did not have any fuel very bad business practice.
I had a problem with paying at the pump, so I had to go inside. The staff couldn't figure out how to fill our order. They offered to hold onto my card, but I was not comfortable with that. The employees were poorly trained and rude. As I was leaving, I overheard disparaging comments about me from the staff. We have been customers for years, but we will not be returning after this experience.
Friendly staff, and clean restrooms.
Our favorite pit stop as we travel north from the Detroit area is the EZ-Mart. They have a great selection of drinks and snacks. It is always entertaining to people-watch here. The bathrooms are decent, with a rating of 3 out of 5. They only have single seats and lack automatic soap or rinse, but they are generally clean and well-maintained.
