Experimental Chalet - Menu

I stayed 6 days at the Experimental Chalet with my partner. Overall we had a good experience minus the last few days. We had booked a jacuzzi session, after whi... read more I stayed 6 days at the Experimental Chalet with my partner. Overall we had a good experience minus the last few days. We had booked a jacuzzi session, after which I was coughing severely and haphazardly for the rest of the night, along side water eyes. My partner and I both had 3rd degree burns on our genital areas after the use of the jacuzzi which seemed to be 90% potent chlorine and 10% water. Not only did the chlorine burn us, it changed the color of all my rings and even the color of our bikinis. I understand it’s called the “Experimental Chalet” however I didn’t expect it to be a lab rat. After informing the manager, she offered me creams from the spa . Later I had to negotiate a massage which was great, so thank you Laura. Lastly at breakfast, 3 days in a row the staff seemed unable to bring a simple sunny side up to my partner as he requested. Then on the last day we had to ask 3 times for pouched eggs with avocado and when delivered the server had the audacity to tell us to order earlier because they had to reopen the kitchen for an order we had made 30mins before the kitchens closure abysmal service, if you ask me. From the location and hotel I expected a lot more unfortunately.

Loved the room. Very calming colours. Comfortable bed. read more Loved the room. Very calming colours. Comfortable bed.