Chicken Express - Azle

I have never had so many experiences with one business for rude employees AND mgmt. The food is always great, when I get all of my order. I have to look at my e... read more I have never had so many experiences with one business for rude employees AND mgmt. The food is always great, when I get all of my order. I have to look at my entire order before leaving because multiple times I've not received everything I ordered. Sometimes drive thru, walkin and delivery. It seems like every time I visit, it's something.

We went to the drive thru. The chicken had grease on top of the grease. We asked for salt pepper, and got none and we were given two napkins, 1 per person. The... read more We went to the drive thru. The chicken had grease on top of the grease. We asked for salt pepper, and got none and we were given two napkins, 1 per person. The boneless chicken was over cooked.

I'm in complete agreement with you all. After finishing work, I spent over $60 of my hard-earned money on chicken, and it was all slimy and poorly cooked. I rem... read more I'm in complete agreement with you all. After finishing work, I spent over $60 of my hard-earned money on chicken, and it was all slimy and poorly cooked. I remained polite about it, but the staff had a really indifferent attitude and just brushed me off.

I've never experienced such a long wait for food before. When the food finally arrived, there were no spoons for the mashed potatoes. The staff seemed more focu... read more I've never experienced such a long wait for food before. When the food finally arrived, there were no spoons for the mashed potatoes. The staff seemed more focused on having fun than serving customers. It might be a while before I decide to return.

I understand that prices have increased, but our usual order went from $45 to $73, only to find out at the pick-up window that they were out of biscuits and che... read more I understand that prices have increased, but our usual order went from $45 to $73, only to find out at the pick-up window that they were out of biscuits and cherry pie. That's disappointing, but fine. When I got home, I realized they had also forgotten my jalapeño ranch, and the rolls seemed to be covered in some kind of strange black substance.