Kfc - Avondale

I visited here April 12, 2022. I was asked to park and wait for my order. I waisted over an hour for my order just to be told they didn’t have what I ordered in... read more I visited here April 12, 2022. I was asked to park and wait for my order. I waisted over an hour for my order just to be told they didn’t have what I ordered in stock. I asked for a refund and was told no I can only get something of equal or lesser value. I explained I order for a family member on the way to there place and they was supposed to reimburse me once I gave them their food and they don’t want anything else. I was told no very rudely by the manager on shift. I asked for a customer service number and was given a fake number and a false name by the manager. I found the real KFC customer service number. I they file a claim and was told they would have another manager call me about refunding me my money back. I called multiple times still no response. The last agent I spoke with told me all he can do is keep putting in tickets for some to call me back. I’m greatly disappointed in the service I received here and never will return to another KFC. It saddens me that no one from the bottom or top of this company gave me proper customer. If I could give them a zero star I would but that’s not a option.

This place was terrible. I went there for my lunch break and it was empty, no one in the drive-thru. I ordered a 2 picked combo. They were out of literally ever... read more This place was terrible. I went there for my lunch break and it was empty, no one in the drive-thru. I ordered a 2 picked combo. They were out of literally everything!!! I had to get extra crispy which normally I would be ok with but their extra crispy means burnt chicken. I wanted fruit punch for my drink and they were out, I had to get a cookie instead of a biscuit because again they were out, they didn’t have any hot sauce and most of the sides were out as well. My only options for a side were mashed potatoes, Mac and cheese and coleslaw. I will never go to this place again!

Horrible service. Ordered online and when I get there they have no mashed potatoes or Mac and cheese. Told me I could cancel on the app(lie). The store does not... read more Horrible service. Ordered online and when I get there they have no mashed potatoes or Mac and cheese. Told me I could cancel on the app(lie). The store does not do cash refunds only store credit. Ask to sub my famous bowl for tenders. 10 mins later they said they had no tenders. 5 other customers still waiting after I did (45 mins). While in there the manager was asked for and he sent the cashier to inform us he 's too busy . Hopefully the guy who ordered two famous bowls in the drive thru, waited 20 mins to be informed no mashed potatoes, writes a review as well. The manager should be demoted to fry cook. I worked fast food for 2 yrs. This is by far the worst service I 've seen. Morale of the story don 't choose N 8th St KFC. To add to this they gave me the wrong side

By far the worse KFC I've dealt with. I live just about 4 minutes away from this particular store. I have Jack innthe Box and Panda one direction and this KFC,... read more By far the worse KFC I've dealt with. I live just about 4 minutes away from this particular store. I have Jack innthe Box and Panda one direction and this KFC, Del Taco, McDonald's and Subway the other direction. I chose this KFC because of the Mac AndCheese bowl commercial. I went through the drive thru about 4:17 on one occasion to order 3 bowls. 1 spicy and 2 original. I wastold it would be 30 min for the spicy, so I said ok, just make them all original. I was then told it would be 40 minutes forthem to make the Mac and cheese. So I said cancel the order and drove through and left. Now it's been about a month, soyesterday about 3:47 I try again. I asked for 2 original Mac and cheese bowls. Nope, not available. Ok, how about 2 strip mealcombos. Nope, sorry we're out of that right now. So, once again....not getting my business anytime soon. This is absolutely theworse KFC I've visited ever.

I didn't make a purchase,but I tried. This is the second week in a row I tried to order extra crispy from this location and they didn't have it. I asked for a s... read more I didn't make a purchase,but I tried. This is the second week in a row I tried to order extra crispy from this location and they didn't have it. I asked for a specific drink they didn't have it. Ok ,I accepted and still tried to order , I asked for freshfries she said I just took them out. I said never mind, I'd like to cancel. Personally when I ask for something fresh, I'd liketo be told there may be a wait and informed of the wait time. 2 stars because the worker answered the intercom and me nicely.I'm not sure what's going wrong here , but it would be good to fix it.