Reviews
What Francesca McGlynn doesn't like about Cold Stone Creamery:
1 star because I can't leave 0. Do you not expect to be served in time, because whoever does the schedule has no idea of the meaning of the word? Logistics? and even if this concept was clear, do you need a course about the importance of ?service? . To deteriorate the quality of the product, waiting is not worth it. Our fault for a chain instead of a local ice shop. Would you have picked up ice at the supermarket? better service better quality for a chain. What Lexi Payne likes about Cold Stone Creamery:
Had a delicious coffee, cheesecake milkshake with coconut and marshmallows, poured into a cup lined with fudge and topped off with whip cream, sprinkles, and a brownie! Made by Beyonca! View all feedback.
Reviews from various websites
I visited many Cold Stone locations. And I have never seen or experienced a bad customer service. At this point all employees are on the phone at any time. They...
read moreMy go to cause it's the closest to me but you're alwaysssss gonna wait even if you order wayyyy ahead of time. It's just the way it is. The kids that work here...
read moreLiterally THE BEST Ice Cream ! 100% Would Go Back Again. Everyone Was So Polite. My New Go To Spot :
I went there twice both times I had a great experience, the workers were nice and the ice cream was really good.?
Great place for ice cream! The place looks a bit shabby and there are a few tables outside but most of them are dirty. There's a great selection of ice cream an...
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read moreI?ve cream tastes great but the customer service is horrible, about 10 people working no one welcomes you, everyone have attitude and the girl who took my order...
read moreIf i could give zero stars, I would. We went in with the family on 12/3 at 10:30pm. 5 associates. No one greeted us, one sitting on the counter with cell phone....
read moreI enjoyed a delightful coffee cheesecake milkshake that was infused with coconut and marshmallows. It was served in a cup coated with fudge and finished off wit...
read moreThe ice cream is amazing! However, the ambiance could use some improvement, and the staff service is lacking. Definitely recommend the vanilla and brownie flavo...
read moreI inquired whether the cake batter ice cream contained eggs due to my 3-year-old's egg allergy (they typically refer to a large book of allergen information), a...
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