KFC - Austintown
KFC
Description
This KFC offers the familiar fast‑food convenience and friendly staff but suffers from inconsistent food quality and order accuracy. Customers report greasy or overcooked chicken, sparse or warm sides, missing sauces, and occasional menu omissions like biscuits. Drive‑thru ordering policies can be confusing for larger items. While service is polite, freshness, portion consistency, and clearer ordering procedures need attention — check orders before leaving and expect variable experiences.
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Feedback
My wife was informed that she needs to "call in" to order a bucket of chicken while she’s in the drive-thru. She was simply trying to order a bucket that is listed on the drive-thru menu. This seems unreasonable, and I’d like to understand why this policy exists. I would appreciate a response from KFC, specifically from the General Manager regarding this matter. It is currently 5 PM on Friday, April 5, 2024.
Love that they make it from scratch every morning. You don't find that in fast food. The crew is helpful and very nice. Whole wings are the
Just because I orded no chicken in my famous bowl doesn't mean u can give me smaller bowls and less food like you still charged me full price. Way to go on highway robbing someone I will not return to this location and I'll make sure everyone knows how u guys play.
Horrible service order wrong drops food and put it back in customer bag I so all this happened , is no team work.
Menu PDF
More information
QR-Code for the menu
