Subway - Austin

Casual, Sandwiches, Pizza
Menu
Full menu with pictures, prices and categories.

Subway

Subway
3.1 / 5 (593 reviews)

Description

At this Subway location, customer service appears to be a significant concern. While some patrons have encountered friendly staff members who enhance their experience, others report rudeness and unprofessional behavior from certain employees. Instances of dismissive attitudes and disrespectful remarks have overshadowed visits, leaving customers feeling unwelcome. Additionally, issues with curbside orders and a lack of responsiveness have contributed to the dissatisfaction. Despite some positive interactions, the inconsistency in service quality highlights a need for improvement if this Subway aims to meet the expectations set by its reviews. Overall, a mixed bag for visitors seeking a pleasant dining experience.

Last update: 17.01.2026 from: Howell

Feedback

★ 3.1 / 5 from 593 reviews
eli-pena-1
25.05.2024

I stopped by for a quick snack today and left with a smile on my face. The person working behind the counter was incredibly friendly and the food was delicious. They definitely deserve a raise for their kindness and great service.

q-mac-farmer621
25.05.2024

They are charging $2-4 more for a footlong sandwich than any other location. They are not located in a stadium, airport, or high-rent area. It seems like the business owner is trying to overcharge customers for a simple meal.

iarredondo-2
21.10.2022

The man with the black cowboys hat is always there when I go, he is the best. so polite and ensures that the amount of the dinge is good. I love him, so I'll come back for him! I wish I had his name.

howell54-1
21.10.2022

There's a really friendly gentleman here, and the vegetable broth is always fresh.

fmohr-restaurant8763
21.10.2022

Jason gots to go. As soon as we walked thru the doors he greeted us with a y 'all are going to have to wait . he walks away, comes back and fills his line. We understand.. gotta fill the line when you 're out. He 's pissed off, is throwing things, grunted really loud when his oven timer went off. As more customers arrived he 's talking under his breath. Our sandwich tasted fine but they were messy. We faithfully visit this subway location 2/3 times a week and EVERY Saturday after our basketball game but that stops now. You will never take my money again.

FAQ

There is a TV / screen on-site where sports are broadcast.

You can also pay for your dishes with the common credit cards.

More information

Suggested nearby restaurants.