Subway - Austin
Subway
Description
Diners at the local Subway express starkly contrasting experiences, revealing a divide in service and food quality. Many patrons report unfriendly staff, underfilled sandwiches, and inadequate attention, leading to dissatisfaction. Complaints about high prices and missed order requests further mar the establishment's reputation. However, others praise the cleanliness, prompt service, and attention to detail observed from certain employees, specifically highlighting Mauricio's exceptional work ethic. While some swear off future visits due to poor service, loyal customers continue to return for quality sandwiches and a welcoming atmosphere, emphasizing that not all visits are created equal at this location.
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They often underfill your sandwich and they forget to toast it when toasted is the one thing that's in all caps on the receipt.The staff is also often never in sight.
We order through the subway app on Jun 21st pick up time was 7:21pm. When my husband went inside to pick up, no one even came out to say hello. When we got home I can see why. The vegetables were old... lettuce was brown, tomatoes hard and white. The sandwichs were slapped together. Meatball sub wasn't toasted.... also it was smashed and the sauce was every where. Worst Subway experience I ever had. I don't leave reviews, but this was impossible to look past. Just awful! ?
The 2.7 stars at this location is well deserved. And even that is generous. It has been a while since I have felt that I am an inconvenience to an establishment. When I came in the staff immediately looked annoyed. No service whatsoever. This used to be the subway I could count on but those days are long gone. Skip this subway at all cost.
Do not order online from this store! You get an absolut minimum of fillings. They don't care if your order it yourself or its a delivery from 3rd party. 1 footlong will not fill you up.
We order through the subway app on Jun 21st pick up time was 7:21pm. When my husband went inside to pick up, no one even came out to say hello. When we got home I can see why. The vegetables were old... lettuce was brown, tomatoes hard and white. The sandwichs were slapped together. Meatball sub wasn't toasted.... also it was smashed and the sauce was every where. Worst Subway experience I ever had. I don't leave reviews, but this was impossible to look past. Just awful! ?
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