Quezzas - Austin

A $200.00 tip was added to my card without my consent (on a $14.00 order) here. Swipe your own card and make sure you get a receipt! Also, be sure to run throug... read more A $200.00 tip was added to my card without my consent (on a $14.00 order) here. Swipe your own card and make sure you get a receipt! Also, be sure to run through all of the options on the tablet and don't leave the tip option up. I?m all for tipping,but an almost 1400% tip wasn't in the cards for that night. I?ll follow up with some positive the food was great thatwasn't the issue. I had initially reached out to both my credit card company and the owners of Quezzas at the same time.American Express ultimately decided that they considered it was a valid charge, because I informed them that I was indeed makinga purchase at the time. They care about the swipe, not what comes after. If you don't slide the card yourself and add your owntip (or decline to), anything can be added and you'll be liable. One of the owners of Quezzas DID respond to me very quickly,and let me know that he would investigate and refund great! He was also very professional/cordial/willing to help, butultimately did not rectify the situation, even after saying they would, and after three months of back and forth via email. Heinitially said that because I disputed with AMEX, that he had to provide documentation to Square (the payment processor) and gothrough a waiting period before being able to refund me. That's fair, but we?re way past any waiting period. He also said thathis payment processor is telling him it was refunded, but I confirmed with American Express that it was not (as an extra step,because I knew for a fact I did not get a refund on any of my statements since the incident). I gave them more than enoughopportunity to rectify this situation, but unfortunately at this point the only thing I can do is write this review and hope toprevent others from experiencing the same thing. I've written off the money at this point, but I want to be sure that peopleare aware when eating here. As of today, I?m getting a bounce back when I follow up via email. Not sure if they?re

This place doesn?t deserve their own business. Waste of space. Third time visiting and had terrible service. And charged my card DOUBLE the amount and wouldn?t... read more This place doesn?t deserve their own business. Waste of space. Third time visiting and had terrible service. And charged my card DOUBLE the amount and wouldn?t give me a refund

Best mexican pizza I've had! Plus super nice awesome guy running the truck. Next time I'm in Austin, that's my first stop! read more Best mexican pizza I've had! Plus super nice awesome guy running the truck. Next time I'm in Austin, that's my first stop!

Pizza was ok. The meat lovers was decent but the pepperoni pizza was definitely lacking. Too much cheese and not enough dough to cut the saltiness of everything... read more Pizza was ok. The meat lovers was decent but the pepperoni pizza was definitely lacking. Too much cheese and not enough dough to cut the saltiness of everything.

I ordered the pepperoni pizza and found it to be very tasty. The crust reminds me of a better version of the common thin crusts found elsewhere. Service was gre... read more I ordered the pepperoni pizza and found it to be very tasty. The crust reminds me of a better version of the common thin crusts found elsewhere. Service was great and fastest of all other Rainey St food options I?ve tested. I visited during off peak hoursand found the location to be quite cozy. Pricing is fair. Pizza sauce was delicious.