Panda Express - Austin

Food was good. Employee helpful. Back patio is a great seating space but clearly neglected. Tables hadn't been wiped in days, covered in black dust and there wa... read more Food was good. Employee helpful. Back patio is a great seating space but clearly neglected. Tables hadn't been wiped in days, covered in black dust and there was random garbage all over the ground, probably from homeless sleeping on the patio. Needs TLC.

The employees are nice and the food was great! But the reason i?m giving just 1star, is because I ordered on the app for 12pm so i can pick it up(I purposely or... read more The employees are nice and the food was great! But the reason i?m giving just 1star, is because I ordered on the app for 12pm so i can pick it up(I purposely ordered that time so by the time I get there it?s 12:10pm plenty of time for them to get it ready)tell me why it took them until 12:25pm to get it ready. I thought the purpose of ordering online is to get it started and readyby desired time. And if the customer decides to pick it later than stated it?s their fault not the employees however this isjust ludicrous, took them 15min to prepare the just the super veggies? Mind you, I came in later than expected so I was assumingI can just pick it up but they didn?t even start it until 5min after i arrived!!!! I?m appalled by the time management, where isit? You have to get your priorities straight, people ordered online has payed already and people there, haven?t.

If you're reading this, please double-check your receipt. I specifically told the woman at the checkout exactly what I ordered, yet upon reviewing my receipt, I... read more If you're reading this, please double-check your receipt. I specifically told the woman at the checkout exactly what I ordered, yet upon reviewing my receipt, I found that I was charged for premium entrees when all I ordered was regular orange chicken and Beijing beef. This isn't the first time this has occurred, which is why I asked for my receipt.

The service was quick, but they didn't have enough of the items our party of five wanted. We decided not to wait over seven minutes for more to be prepared and... read more The service was quick, but they didn't have enough of the items our party of five wanted. We decided not to wait over seven minutes for more to be prepared and opted for different choices instead.

The staff at this restaurant seem to be making a real effort to cut costs. Don't expect your plate to be filled even halfway. This is what you get for 12 dollar... read more The staff at this restaurant seem to be making a real effort to cut costs. Don't expect your plate to be filled even halfway. This is what you get for 12 dollars.