KFC - Austin

This restaurant consistently fails to get our order right, and the customer service is extremely poor. We only took a minute to place our order, yet we were mad... read more This restaurant consistently fails to get our order right, and the customer service is extremely poor. We only took a minute to place our order, yet we were made to wait 20 minutes for our food. When our order finally arrived, it was incorrect, so we had to wait another 10 minutes, which was becoming ridiculous. The person taking our order was rude, and the cashier, as well as the person who eventually handed us our correct meal, snatched it from my hands. Our food was ice cold, and no apology was offered for the inconvenience.

I've been waiting for 20 minutes, and my order still hasn't arrived! It's just a small package... read more I've been waiting for 20 minutes, and my order still hasn't arrived! It's just a small package...

Employee was very disrespectful on drive-thru. The employee was rushing me and did not let me complete my order. Customer service at this KFC went out of the wi... read more Employee was very disrespectful on drive-thru. The employee was rushing me and did not let me complete my order. Customer service at this KFC went out of the window.

My grandson loves pot pies. When I told him KFC has pot pies ? he wanted to try one. He loved it. It gave the pot pie a 10. read more My grandson loves pot pies. When I told him KFC has pot pies ? he wanted to try one. He loved it. It gave the pot pie a 10.

Worst service. They were just taking orders by the drive through, completely ignoring people standing in line. read more Worst service. They were just taking orders by the drive through, completely ignoring people standing in line.