Chipotle Mexican Grill - Austin

Mexican, Delivery, Vegan
Menu
Full menu with pictures, prices and categories.

Chipotle Mexican Grill

Chipotle Mexican Grill
3.9 / 5 (2058 reviews)

Description

Dining at the local Chipotle evokes a spectrum of experiences that highlight inconsistencies in service and food quality. Many patrons rave about the great taste, particularly the steak bowl, and commend certain staff members for their exceptional service. However, frustrations abound regarding order accuracy and long wait times. Reports of cleanliness issues and catering miscommunications add to the dissatisfaction. While some find the drive worthwhile for high-quality food, others advise caution, citing poor customer service and chaotic environments. Ultimately, this location showcases both charming and challenging aspects, leaving diners with varied impressions.

Last update: 17.01.2026 from: MeowChow999

Feedback

★ 3.9 / 5 from 2058 reviews
meowchow999
25.09.2024

The fast food at this restaurant is fantastic - it's satisfying and affordable.

ashlinmichelle7
25.09.2024

Never fails to deliver! Chipotle is the perfect choice for vegan fast food, always reliable.

charlie-347
04.08.2023

I visit this location not just because they serve the best food among all the Austin spots, but also to express my gratitude to the team here, especially to Jose, who was wonderful tonight. They were incredibly busy, yet he managed multiple tasks with outstanding leadership. While I waited for my online order, he ensured I was well taken care of, going above and beyond to help me. People notice those little things, so hats off to him, and thank you for being such a fantastic person!

j-user-1643
04.08.2023

This Chipotle location exceeded my expectations! They prepared my order precisely as I requested through their app, and they included generous portions of the ingredients, making it a great value for the price. The bowl was still warm when I received it and didn’t have that stale taste you sometimes get from food that has been sitting out for a while. If I lived nearby, I would absolutely return!

j-user-44
04.08.2023

I arrived to pick up my mobile order, only to realize I had mistakenly placed it at the wrong location. Kevin, overhearing my conversation with the cashier as I tried to sort things out, stepped in to help. The way he handled the situation was outstanding; I was truly impressed by his kindness and willingness to rectify my mistake. I genuinely can’t thank this team enough for their assistance.

FAQ

You can watch major sports events on a screen / TV right in the restaurant.

The place also accepts credit cards from the common providers as a means of payment.

More information

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