Reviews

Overall Total Score
3.4 out of 5
Good | 185 reviews

What kendall j likes about Firehouse Subs Austell Promenade:
I don’t review much but I felt the need to let people know that service here is better than Chick-Fil-A. I see the same folks every time I come and they are genuine. I appreciate that. The food is real… not like their competitors. Great place. I’m here all the time. View all feedback. What Jay Luque doesn't like about Firehouse Subs Austell Promenade:
Never eating at Firehouse Subs again.Team of four workers couldn’t get my order right. Asked the cashier politely that I ordered a large sub they said they didn’t hear it. Had to ask the other workers if they could make my sandwich without the toppings I paid for and they sent me to the cashier again. Cashier says he’ll up charge me to fix my sandwich and I just gave up and took it as unintended.If every firehouse ha... View all feedback.

Reviews from various websites

Restaurantji
3.4 ★ from 185 reviews
Jay
30.05.2024 - 08:51

Never eating at Firehouse Subs again.Team of four workers couldn’t get my order right. Asked the cashier politely that I ordered a large sub they said they didn...

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denise
30.05.2024 - 08:51

I will never give them my business again! They have 3 teenagers working here with no manager in site so they feelLike they can disrespect the customers. They re...

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Nat
30.05.2024 - 08:51

That was the freshest sub I've ever had! Very kind management and staff as well!

Bobby
30.05.2024 - 08:51

The service was awesome. The man that took our order was nice, polite and very helpful. I had chicken parm and it was great. Big ? to firehouse subs.

Kristan
30.05.2024 - 08:51

Super disappointed!!! Been coming here for years and never a problem. Has ownership changed??Ordered a small chicken parm meatball sub si ce it’s new. I was sta...

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