Benihana - Atlanta

I was nervous after reading so many negative reviews. But my partner and I had a really pleasant experience! Service was slow but the staff was friendly and pro... read more I was nervous after reading so many negative reviews. But my partner and I had a really pleasant experience! Service was slow but the staff was friendly and professional. The food was delicious. The building is old, a little dirty, and outdated, buteverything else was fine. Overall we had a nice dinner here.

First and foremost the young lady taking Togo orders, did not have on a bra. Secondly, I paid for an 12oz shrimp fried rice which was packaged in a different co... read more First and foremost the young lady taking Togo orders, did not have on a bra. Secondly, I paid for an 12oz shrimp fried rice which was packaged in a different container this time so I don’t even know if I got the correct amount and they gently placed6 shrimp on top. I wonder how many shrimp come in a 6 ounce. I spent $202 and was told I could only have two yum yum sauce. Butif I dine in, it’s unlimited. Needless to say Atlanta makes everything horrible.

Customer Service horrible. Host/Manager did not care. Reserved a table for 8pm 2 weeks in advance for birthday. Was not seated until 945 pm. Told reservations j... read more Customer Service horrible. Host/Manager did not care. Reserved a table for 8pm 2 weeks in advance for birthday. Was not seated until 945 pm. Told reservations just "guaranteed a table not time. Waiter lazy and slow. Chef was the Best. He saved the night.I will never go to this location again!

I had reservations here on 07.04.22 at 6pm for my 23rd birthday dinner. As soon as you enter you are greeted with warm friendly faces. The staff here went above... read more I had reservations here on 07.04.22 at 6pm for my 23rd birthday dinner. As soon as you enter you are greeted with warm friendly faces. The staff here went above and beyond to accommodate myself and my 6 month old son. The chef was professional and verynice! The food was a 10/10! I ordered the hibachi steak with fried rice (steak medium well) along with a strawberry lemonade andit was all cooked to perfection. I definitely recommend them and will be back soon!

Our experience was horrible. We made a reservation for 6:30pm. We sat down and the service was unimaginable. After begging, our table received water at 7pm. I o... read more Our experience was horrible. We made a reservation for 6:30pm. We sat down and the service was unimaginable. After begging, our table received water at 7pm. I ordered sushi and had to ask the manager, Walter where it was at 7:45pm. Our waitress was prettygood, but seemed frustrated. Tables that arrived after us received water and food prior to our table. Our Chef, Jose made theexperience better. The manager (Walter) should of kindly listened to our feedback and concerns. I do realize places areshort-staffed, so explain that to the customer and allow us to make a decision on whether to dine at your restaurant. I wouldnot recommend eating at Benihana. The service and management need work. Nevertheless, thank you Jose!!????????