The Riv Pub - Ashcroft

The restaurant was affordable and had a peaceful atmosphere with a lovely view outside. The furniture in the room was a bit outdated, but it was clean. I enjoye... read more The restaurant was affordable and had a peaceful atmosphere with a lovely view outside. The furniture in the room was a bit outdated, but it was clean. I enjoyed my experience overall, despite the lack of internet and television.

The customer service at this restaurant is lacking. They seemed unbothered when a customer expressed dissatisfaction with their poorly cooked steak, which was c... read more The customer service at this restaurant is lacking. They seemed unbothered when a customer expressed dissatisfaction with their poorly cooked steak, which was clearly frozen. Despite only taking one bite, they were still expected to pay for it before finally sending it back and asking for a replacement.

I called the night before my arrival to reserve a room for a late check-in at 6:00 PM. I made it clear that I needed internet for my stay. read more I called the night before my arrival to reserve a room for a late check-in at 6:00 PM. I made it clear that I needed internet for my stay.

Terrible customer service. It's unacceptable to expect a customer to pay for a poorly cooked steak that they can tell is freezer burnt after just one bite. I se... read more Terrible customer service. It's unacceptable to expect a customer to pay for a poorly cooked steak that they can tell is freezer burnt after just one bite. I sent it back and requested something else, but it was a disappointing experience overall. I would not recommend dining here!

Food is terrible. A local referred me to this place for lunch. Unfortunately it was not just tasteless but horrible. I had a veggie pizza and left half of it be... read more Food is terrible. A local referred me to this place for lunch. Unfortunately it was not just tasteless but horrible. I had a veggie pizza and left half of it behind. My partner had a tuna wrap and she said it was not edible. Too bad, wish people would just take the time and effort to taste what they are serving. Location by great River is nice.