Reviews
What User likes about Shakou Arlington Heights:
The food was excellent, but the service was incredibly slow. We had to flag down our server and ended up ordering dinner 20 minutes after finishing our appetizers. The seating by the windows was freezing cold, making us put on our winter coats, and we left the seats right next to the windows empty. View all feedback. What User doesn't like about Shakou Arlington Heights:
We’re willing to pay for good food, but the service left much to be desired. The servers, particularly the hostess, were quite unpleasant. When I called to make a reservation, she abruptly hung up without even saying goodbye. Upon our arrival, I also got a very unwelcoming vibe from the hostess. It wouldn’t hurt to just smile and ask how our day has been, like a normal person would! View all feedback.
Reviews from various websites
Made a reservation for 7:15 arrived 10 minutes earlier, knowing it was busy. Host staff was all over, not communicating, I was standing in line to check in and...
read moreThe food was so delicious. If your a sushi lover this is a must place to visit. I asked the waiter for his recommendations on appetizers and sushi. He did not d...
read moreAbsolutely delicious food!! I love love love their signature maki rolls! The service is always amazing, with extremely kind and accommodating servers and staff!
Waited 30 minutes for a table which is reasonable when the restaurant is busy. Then was shown to an indoor table (even though I requested an outdoor table) wher...
read moreElegant, all black, silver many sparkly chandeliers. Food excellent. Drinks overpriced. Didn 't like hidden wasabi gluing shrimp to rice etc. as ruined taste fo...
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read moreService: Dine in Meal type: Dinner Price per person: $50–100 Food: 5 Service: 5 Atmosphere: 5
Shakou is always a hit. The volcano roll is our go to and my son is so obsessed with their Mac and cheese that he constantly wants to go there for it! Love the...
read moreI was there for a just one item but they are extraordinarily slow or they are especially not taking serious orders from third parties. The preparation took 52 m...
read moreService: Dine in Meal type: Dinner Price per person: $100+ Food: 5 Service: 5 Atmosphere: 4
Great food and very friendly staff. Did feel like I waiting a long time for food and the check but not so much that I'd dock a star over it Service: Dine in Mea...
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read moreAfter just one date here, my husband and I agreed that this is now our favorite sushi place! Perfect portions (we were able to actually eat dessert too), the se...
read moreIt was very loud,could not even have a conversation at the table, drink was ver bad,tested like a water w an ice, teriyaki chicken was awful, would not recommen...
read moreThe food was excellent, but the service was incredibly slow. We had to flag down our server and ended up ordering dinner 20 minutes after finishing our appetize...
read moreWe’re willing to pay for good food, but the service left much to be desired. The servers, particularly the hostess, were quite unpleasant. When I called to make...
read moreIt was my birthday, and we were completely satisfied by the end of the meal. Everything was simply amazing!
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read moreA very cool, contemporary place to get sushi. Great food and setting. We dined outside and the conditions were perfect. Cool outside lounge area. The food was v...
read moreBest service, best food, best best of a great dining experience. Thanks Tasos!
Excellent food, excellent service,great atmosphere but the music was too loud we could barely hear each other. Will definitely go back though and I highly recom...
read moreExcellent dinning experience! Food service was great! All enjoyed the experience. A little more pricy than our other Asian dining choices, but worth the money....
read moreJust became my new favorite place!! Everything about it was top notch from the food to the service! Definitely will be back!
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read moreCame last night for the first time and had a great experience. Our server was very sweet and food was delicious. Excellent pear martini!! Black widow roll is ex...
read moreI heard mixed reviews about Shakou in the past. Had a gift card for here so thought I'd try it out with my husband since we both love sushi. We both had the mis...
read moreGreat place. The food and drinks were delicious. Our server was very friendly and helpful. Nice interior and design.
One of my favorite restaurants in Arlington Heights. Black widow sushi roll is a must try.
It was delicious and nice to sit outside. But everything was prepared and served for a very long time. The waiter forgot the order or the details of the order s...
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