Little Wing - Ards

Been to Bangor branch many many times over the years. Visited Newtownards branch this weekend with party of 4. Arrived just before 2 p.m. and left at 3.05 p.m s... read more Been to Bangor branch many many times over the years. Visited Newtownards branch this weekend with party of 4. Arrived just before 2 p.m. and left at 3.05 p.m still not served. Two family's that came in after us were served first and the staff prioritized oven space and time for walk-ins and online orders, leaving dinners in the restaurant second. I counted at least 5 orders that went out ahead of my order. Other families where clearly frustrated and tables where openly talking about the delays and how this had been their experience the last few times. Really poor, when we followed up at 3:00 they told us our pizza's where next to go in oven at this point, they had lots of take-out backorders to get through, we'd had enough by that point and left after paying for our drinks. This branch seems to lack any management.

Real pizza done properly. Proper pizza restaurant atmosphere. Our favourite pizza. read more Real pizza done properly. Proper pizza restaurant atmosphere. Our favourite pizza.

Went for my wife’s birthday dinner thinking a Monday evening would be relatively quite…We were there by 6:30, ordered food after only five minutes but waited al... read more Went for my wife’s birthday dinner thinking a Monday evening would be relatively quite…We were there by 6:30, ordered food after only five minutes but waited almost 45 minutes for our food to be served. No explanation, no apology. The food was the usual good quality and the deserts came much quicker. All in all, not the usual experience we have come to enjoy plus it was very noisy, so stifled our conversation. Not the best birthday treat after all.

Great price for pizza, and really tasty. read more Great price for pizza, and really tasty.

I used to treat my son and myself to this restaurant once a week, saving £100 a month. I have been a loyal customer for years and have always enjoyed excellent... read more I used to treat my son and myself to this restaurant once a week, saving £100 a month. I have been a loyal customer for years and have always enjoyed excellent meals. However, during my recent visit to the branch in Newtownards, I had to wait 40 minutes for my pizza. Even customers who arrived after me and ordered later were already halfway through their meal. I was very disappointed and will not be returning. I always thought it was a first-come, first-served basis, but apparently not here.