Subway - Appleton

I had a disappointing experience at this restaurant. The sandwich maker was disrespectful to me while preparing my order. I noticed a woman nearby and asked her... read more I had a disappointing experience at this restaurant. The sandwich maker was disrespectful to me while preparing my order. I noticed a woman nearby and asked her if she could step in, as she had seen what was happening. However, she refused, introducing herself as the district manager. I found both of them to be quite prejudiced, and I cannot see myself returning to this establishment in the future.

My fiance I both give this store a 1 star rating. If we could give it zero stars we would. I called there and spoke with the manager about the rewards card and... read more My fiance I both give this store a 1 star rating. If we could give it zero stars we would. I called there and spoke with the manager about the rewards card and how we did not receive our points due to the lack of explanation by the employee on how to go about registering it. Therefore, we lost out on points for our 2 visits. The manager was quite rude on the phone and when I told her she lost 2 customers she very rudely hung up on me. Managers are supposed to listen and try to come up with resolutions when customers call with any and all types of complaints, she did neither of those. I was also mean mugged by one of the employees and the employees were also very rude. Seems they don't care about their jobs. Definitely not very professional to say the least. We will not be going there again. Also, store was not very clean and employees did not change gloves when making each customers subs.

I was in the area so I stopped in to grab a sandwich the woman behind the counter was kind enough but seemed bothered by even a question out of the ordinary, wh... read more I was in the area so I stopped in to grab a sandwich the woman behind the counter was kind enough but seemed bothered by even a question out of the ordinary, while placing my order a late 20’s guy interrupts to complain to his co-worker about a customer calling for delivery I guess I’m less important his issues so I looked around and spotted the notice that says I can’t take a phone call while ordering. A minute later the guy appears behind me complaining about me touching the glass, I hated to slow him down on the way to his mop bucket but at least I could give him someone to put down to make himself feel a little bit better about himself.

I experienced disrespect from the sandwich maker while she was preparing my food. I noticed a lady nearby and asked if she could take over because she saw the b... read more I experienced disrespect from the sandwich maker while she was preparing my food. I noticed a lady nearby and asked if she could take over because she saw the behavior. However, she refused, identifying herself as the district manager. They both displayed prejudice, and it has been a long time since I've encountered such behavior. I will not return to this establishment again.

The lovely employee at Subway who prepared my sandwich did an outstanding job. They took their time, carefully placing the cucumbers one by one, which I truly a... read more The lovely employee at Subway who prepared my sandwich did an outstanding job. They took their time, carefully placing the cucumbers one by one, which I truly appreciated. They were also very generous with the pickles, something I loved even more. It was the best Subway sandwich I’ve ever had. Thank you, Subway employee!