Reviews - Subway
Reviews summary
The local Subway has garnered a range of experiences from patrons, highlighting a stark contrast in service quality. While some have enjoyed fresh, well-made sandwiches and commend the cleanliness of the establishment, others express frustration over inconsistency in ingredient portions and service. Complaints about rude staff and mishandled orders, particularly regarding special requests, have led to a decline in customer satisfaction. Moreover, food safety issues regarding undercooked cookies have raised concerns. While the restaurant shows potential for a positive dining experience, management may need to address these ongoing issues to retain loyal customers.
Reviews from various users
Last update : 08.02.2024
Last update : 27.09.2023
Everytime I go here I ask for mustard on my sandwich and everytime they put mustard and mayonnaise. I can't eat mayonnaise because it makes me sick please next time ask people if they're sure on sauces.
I don't eat that often at Subway but it's nice to have a different thing to eat once in awhile
I went there last night and ordered three footlong subs along with some cookies. Unfortunately, the cookies weren't fully baked. After I ate one, I got sick and ended up throwing up within half an hour. My husband also tried a cookie, and he ended up with diarrhea. Overall, it was not a good experience.
This Subway is the closest to our home, so it’s usually our go-to when we crave their subs. However, on two recent occasions, we ordered take-out through the app and were disappointed both times. The employees seemed to be very stingy with the veggies, likely due to pressure from management. This issue affected all the subs we ordered, not just the veggie one. While we know there are bigger problems in the world, we’ve decided to take our business to a different Subway location or to Cousins across the street.
I had a disappointing experience at this restaurant due to the attitude of one staff member. The older woman with glasses was particularly rude. In contrast, the younger employees were friendly and often offered extra veggies. Whenever I asked her for extra mayo or veggies, she would say they weren't allowed to give extra and that the younger staff had gotten in trouble for doing so. I explained that I was making a request, but she remained unresponsive and unpleasant. I truly believe she should be let go. I find myself avoiding the restaurant whenever I see her working.
