Reviews - Fazoli's

#1 - Vegetarian - Appleton, Fast Food, Italian

Reviews summary

The reviews for the restaurant are mixed, with some customers experiencing issues such as forgotten orders, lack of drink choices, dirty facilities, unauthorized tips being added, and rude treatment by staff. However, there were also positive reviews highlighting friendly and hardworking staff, fast service, filling meals at good prices, and delicious food. One review specifically mentioned the excellent service provided by Madison, while another praised Amanda for being efficient and caring. Overall, while there are areas for improvement, the restaurant seems to have dedicated staff members who go above and beyond to make customers happy.

Overall Total Score
4.2 out of 5
Impressive | 1984 reviews

Was Cara Price at Fazoli's a mag?

I really enjoy Fazoli's, and this was actually the very first location I ever visited. The baked spaghetti and generous portions of hot garlic bread are fantastic. View all feedback.

What Keeley Kaphingst dislikes about Fazoli's:

I stopped in for a quick family dinner and ordered some extra breadsticks, but unfortunately, they were forgotten. I had to turn around to get them, and at $1 each, I wasn't going to just let it slide. However, the food was good, and the service was friendly and polite. I will definitely go back. View all feedback.

Reviews from various users

Google

Last update : 13.02.2024

4.8 ★ from 10 reviews
xavier-gaddes
13.02.2024

Great Italian comfort food with friendly and hard working staff, very fast service with filling meals for good prices, with a decent amount of vegetarian selections (3-4).Our excellent server was named Denzel

blue-razz-fox
13.02.2024

Michelle was great. Made me laugh and we had a pleasant conversation.

travis-maciejewski
13.02.2024

$6.99 lunch is a good value! Food quality is decent but not amazing. Staff is amazing at this location as of Oct. 2023. The tables are sticky after washing from the finish used.

mark-jeffers
13.02.2024

First time visit after many years. Amanda our order taker and server was outstanding….pleasant, efficient, seemed very caring that we were enjoying our experience. And our food was delicious…which for fast food was a big surprise and a plus to our overall experience. I’ll definitely be back!

thomas-hofacker
13.02.2024

I ordered my food at the counter and paid with my credit card. However, I noticed that the woman behind the counter added a $5.00 tip for herself without my consent. Because of this, I won't be returning.

Sirved

Last update : 28.01.2024

3.9 ★ from 86 reviews
lili-cloud
28.01.2024

I walked into the lobby and Lucas was fantastic. Isaac assisted me when there was a problem with my order. Definitely a 5-star experience from me.

andrew-charnetzky-li
28.01.2024

I visited Fazoli's for lunch recently, and it was a very disappointing experience. The restaurant appeared rundown and was noticeably dirty. Every table I tried to use was sticky and unclean, making it uncomfortable to sit. My meal arrived cold and lacked any real flavor. It felt like a complete waste of both money and time. I won’t be returning to this location, as you’ve lost a customer. To make matters worse, the counter attendant was rude and made me feel like my order didn’t matter. This place clearly needs better management, thorough cleaning, and new tables—no one wants to sit at sticky tables.

keeley-kaphingst-1
28.01.2024

I stopped in for a quick family dinner and ordered some extra breadsticks, but unfortunately, they were forgotten. I had to turn around to get them, and at $1 each, I wasn't going to just let it slide. However, the food was good, and the service was friendly and polite. I will definitely go back.

ali-may-firefighter4
28.01.2024

Fazoli's is typically just mediocre, but the food I had from this particular location was a perfect 10/10! Great job!

ruth-janey
28.01.2024

I visited the Northland Avenue location this evening and placed my order, which I paid for. When I went to get drinks, I found that all options were unavailable except for Diet Coke or Mellow Yellow. I inquired if that was all they had, and I was informed that it was. I then asked why we weren't informed about this before placing our order, and I was told it was a corporate issue and not their problem. I pointed out that we had just paid $2.59 for drinks but were left with only water to drink. I was directed to speak with corporate about it.

Menu

Last update : 06.12.2017

4.3 ★ from 3 reviews
cara-price
06.12.2017

I really enjoy Fazoli's, and this was actually the very first location I ever visited. The baked spaghetti and generous portions of hot garlic bread are fantastic.

joesph-renner
06.12.2017

It's an amazing place with delicious food and friendly service! We visited today and were impressed by how quickly our order was prepared. The breadsticks were outstanding! This has become one of my favorite spots!

dicki-carli
06.12.2017

I never realized that fast food Italian could be this delicious! As I write this, I'm already feeling my waistline expand, but I can't help but plan to eat here every day while I'm in Wisconsin.

Tripadvisor
3.5 ★ from 10 reviews
Doordash
4.6 ★ from 1500 reviews
Gastroranking-us
4.0 ★ from 375 reviews

FAQ

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