Pizza Hut - Appleton
Pizza Hut
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They took my payment. No pizza was delivered. Tried calling... employees were rude. The next day I was told she'll look into it. That was a week ago. I have to rate a star for this to post.
If you know yourself the food is burn and dry don't serve it to customers. Yourself don't want to eat it either. Can't even cut it.
I brought a group of friends to Pizza Hut because they have great pizza, but we were told we could only order takeout. Either they need to hire more staff or they're just being lazy. I will not be returning to this Pizza Hut again.
The only staff members who could assist with checking us out were on the phone for nearly 20 minutes, arguing, instead of helping the customers who were actually in the restaurant.
My family and I no longer feel welcomed at this location. The staff was not very polite and seemed quite frustrated when we asked to modify a pizza. I understand that many Pizza Hut locations are operating with a limited staff, which is why we choose to visit during slower times. We often stop at Pizza Huts throughout the Midwest, and it seems that the work environment is having a significant impact on the employees. This, in turn, affects their performance and the level of customer service we receive. Pizza Hut is in need of assistance.