Mcdonald's - Feedback

#17 - Fast Food - Apache Junction, American, North American

Reviews

Overall Total Score
2.9 out of 5
Average | 9138 reviews

Reviews from various websites

Gastroranking-it

Last update : 03.09.2024

1.8 ★ from 50 reviews
pepper-whetstone
Pepper 03.09.2024 - 08:04

$12 for a breakfast #4 with OJ. Overpriced. Never again.

thomas-murphy-horse1
Thomas 03.09.2024 - 08:04

Put a large number one big Mac large fry large coat large fry with half the fries in it

steven-talbott-1
Steven 03.09.2024 - 08:04

Everytime I come here thru the drive thru they park me even when I'm they only one in line and going inside is a joke they act like your not there so you wait forever

logan-mcclincy
Logan 03.09.2024 - 08:04

Alright, fine. Time to stop giving this McDonald's chances and just stop going there. I only went there for coffee and they didn't have that either, nor did they have ANY DRINKS WHATSOEVER. At 10am???

chad-michaels-1
Chad 03.09.2024 - 08:04

I'm really disappointed with the way computers have taken over you have to order it yourself and if you mess up they get upset if it came out wrong. Sorry I don't work the food industry for a reason I shouldn't have to do my own order especially when it is almost 3 dollars for a simple cheesburger.

At a popular fast-food chain, the experience can be hit or miss. While some diners enjoy friendly service and decent burgers, others report unsanitary conditions, particularly in the women's restroom, where cleanliness is a major concern. Long wait times, especially for drive-thru orders, have also caused frustration among patrons. However, dedicated staff members like Nancy positively impact service, ensuring meals are prepared fresh. Despite some complaints about pricing and food quality, many appreciate the overall atmosphere, promptness, and attentive customer service. For a mixed bag of experiences, this location remains a go-to for many.

Top-rated

Last update : 28.09.2023

2.8 ★ from 10 reviews
brandylee-i
BrandyLee 28.09.2023 - 16:49

The last time, it was just a double cheeseburger, and it’s not as if it would take another twenty minutes to cook. It’s literally only a couple more minutes—roughly 120 seconds. I wouldn't mind waiting a little longer behind someone for my food. I have worked in drive-thrus during my younger years, and mine was known for being one of the fastest and most accurate. A wait time of about two minutes and thirty-five seconds is perfectly reasonable; anything over five minutes should be the exception. It's more customer-friendly if they don’t push people out of the drive-thru. It’s understandable occasionally, but at this location, it seems to have become a regular practice. I’ve even been asked to move when there was no one behind me. I politely declined and explained that I would wait since there was no one behind me. The young lady looked at me as if I had just kicked her puppy or something! My order was ready just seconds later, and I remarked, "See? That wasn't so hard!" I just wish they could relax and enjoy their work a little more—everything will be just fine!

tammy-m
Tammy 28.09.2023 - 16:49

The location can be tricky to access, but it's definitely worth the trip. The staff are consistently friendly, and the interior is well-maintained. Additionally, there's a dedicated cleaning lady who does an excellent job of keeping everything looking great.

scott-p-3
Scott 28.09.2023 - 16:49

When I finally received my order, the burgers were barely warm, and my wife's burger was undercooked (see photo). The French fries were lukewarm and hard, as if they had been sitting for an hour. The Chicken McNuggets were warm but overly soft. I can't believe I paid $32.15 for such terrible food. I wouldn’t recommend eating at this McDonald's. My order number was 1367, placed on 12/03/2022 at 2:09 PM.

brandon-w-1
Brandon 28.09.2023 - 16:49

Went around 1 am. Workers weren't rude yet they looked way too exhausted like some whole shift called in. Food was terrible. I've never had a mcdouble before where thr bread was hard and the meat was dry even after waiting in line for 10 ish minutes. Seems like management needs to upkeep their staffing or just shut down at night so their workers don't look like zombies

c-user-1703
C 28.09.2023 - 16:49

Update: After this review I tried to give them one last shot. Ordered 5 items, received 3. Then my son went there for lunch a week later, ordered one 6 piece mcnuggets, was charged for 3 orders. 6 out of 6 orders in the past couple of months have been wrong and missing items absolutely will not go here again. Slowest location I’ve ever been to. I placed a mobile order for pick to save time, and still waited 45 minutes for 2 sandwiches…and they managed to forget half the order. For delivery, they cancel online orders without rhyme or reason. When I try again sometimes it will go through and sometimes they will continue to cancel it. My order has not been correct for the past 4 times in person or online, and I'm literally just handing them money for items I never get at this point. This location needs a serious overhaul.

Sirved

Last update : 23.04.2025

2.9 ★ from 110 reviews
brandon-w-cat9-2
Brandon 23.04.2025 - 07:28

Went around 1 am. Workers weren't rude yet they looked way too exhausted like some whole shift called in. Food was terrible. I've never had a mcdouble before where thr bread was hard and the meat was dry even after waiting in line for 10 ish minutes.Seems like management needs to upkeep their staffing or just shut down at night so their workers don't look like zombies

scott-prior
Scott 23.04.2025 - 07:28

Worst McDonalds Service I have ever had since the mid 1970s. I ordered a quarter pounder meal, a double quarter pounder meal, and a 20 piece chicken McNugget. I paid at the drive through at 2:09pm. I was asked to pull around as my order was not ready. 20 minutes later, the kid at the drive through brought out my food. He said that they ran out of quarter pounder patties andhad to get more out of the freezer. The burgers were barely warm, and my wife's burger wasn't even cooked properly (see photo). The french fries were luke warm and hard, like they had sat for an hour. The chicken nuggest were warm and squishy. I can'tbelieve I paid $32.15 for this horrible food. Don't eat at this McDonalds. Order Number 1367, 12/03/2022 at 2:09pm

tomer-yotam
tomer 23.04.2025 - 07:28

Ordered a simple single burger and had to park elsewhere for more then 10 minutes.. while I saw many others that got their order that was taken after mine leaving with the food I was patiently waiting to get a dry bread that breaks as u holding it they evenhad all the time to mess my order.

jennifer-sugint
Jennifer 23.04.2025 - 07:28

Just went through the drive-through. They got everything wrong in our order. It?s just not worth going back in to have it fixed honestly. On a positive note they were nice.

Int Restaurants

Last update : 19.06.2023

3.5 ★ from 2883 reviews
ukulas-tree12
Mariela 19.06.2023 - 05:56

During my recent stay in AJ, I stopped by this restaurant for breakfast and had a fantastic experience. The staff was exceptional, particularly the woman who greeted me and took my order. She was upbeat, friendly, and clearly enjoyed interacting with customers. What impressed me the most was her accuracy—my order was perfect, which is a rarity at many fast food places. Great job, and thank you! I would gladly come back anytime.

I really appreciate the individuals who still value personal customer service. While there are machines in this restaurant, I'm glad to see that staff members are still engaging with customers face-to-face. The place was clean, the service was quick, and the employees were clearly working hard! Thank you, McDonald's.

mollie71
Mollie 19.06.2023 - 05:56

However, we later had a fantastic experience thanks to Nancy! She ensured that our order was prepared quickly and everything was fresh and hot. Thank you, Nancy, and thank you to McDonald's for providing such a lively atmosphere late at night, with all the cars in the drive-thru.

Facebook
3.1 ★ from 15 reviews
Foursquare
2.7 ★ from 29 reviews
Google
3.3 ★ from 3123 reviews
Tripadvisor
2.5 ★ from 21 reviews
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3.0 ★ from 1 reviews
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2.9 ★ from 4 reviews
Gastroranking-us
3.3 ★ from 2892 reviews

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