Kfc - Ankeny

This place is dirty, and the staff is uninterested in helping. I got some chicken on Thursday night, and it was all dried out, so I asked for fresher chicken. T... read more This place is dirty, and the staff is uninterested in helping. I got some chicken on Thursday night, and it was all dried out, so I asked for fresher chicken. They told me they were closing in 30 minutes and wouldn't prepare a new batch. They didn't even offer to refund my money. I recommend going to Popeyes instead.

Food was good but they give priority to the drive thru instead of people who order ahead. If you want food, go through the drive thru unless you like standing a... read more Food was good but they give priority to the drive thru instead of people who order ahead. If you want food, go through the drive thru unless you like standing and waiting with a bunch of other people.

I was disappointed with my recent visit to KFC. They only accepted exact change and wouldn't accommodate requests for dark meat, which felt quite unhelpful. It’... read more I was disappointed with my recent visit to KFC. They only accepted exact change and wouldn't accommodate requests for dark meat, which felt quite unhelpful. It’s not the KFC I remember. Has anyone else experienced such rudeness or been dissatisfied here? After a long wait for a 16-piece bucket meal, I was let down to find the chicken served cold. Now, reflecting on my experience a bit later, I regret to say that what I initially thought was just cold chicken turned out to be stale. They handed me a 16-piece bucket of day-old chicken, and I paid the full price for what I expected to be a hot, freshly fried meal. To make matters worse, they forgot to provide butter, honey, or jelly for the six biscuits I ordered. It's disappointing, especially considering there are no other KFCs nearby.

The food here is delicious and freshly made. read more The food here is delicious and freshly made.

This review is for a Friday night visit at 6:00 p.m. After waiting for 20 minutes in the drive-thru line, I was told that ordering dark meat only wasn't an opti... read more This review is for a Friday night visit at 6:00 p.m. After waiting for 20 minutes in the drive-thru line, I was told that ordering dark meat only wasn't an option. So, I opted for a Famous Bowl instead and let go of my desire for dark meat chicken. When I finally got to the drive-thru window, I had to wait another five minutes because they couldn't break a $100 bill. Ankeny really needs a new franchisee for this Kentucky Fried Chicken location.