Fazoli's - Ankeny

Chris rules sometimes at other Fazoli’s locations it seems everyone is too busy to continue customer service throughout the visit, but while he was cleaning tab... read more Chris rules sometimes at other Fazoli’s locations it seems everyone is too busy to continue customer service throughout the visit, but while he was cleaning tables he asked us and other tables if we needed anything and then brought us 6 more breadsticks! 10/10 highly recommend.

Chris was very helpful and quick to answer any questions and made sure we were taken care of our whole time dining in. I appreciated his mix of professional and... read more Chris was very helpful and quick to answer any questions and made sure we were taken care of our whole time dining in. I appreciated his mix of professional and personal service and the food was just as good. Thanks again Chris, keep it up man!

I had higher expectations given the price I paid. The only reason I keep returning to this restaurant is that it’s my daughter’s favorite. The meatballs are acc... read more I had higher expectations given the price I paid. The only reason I keep returning to this restaurant is that it’s my daughter’s favorite. The meatballs are acceptable, but the red sauce is lacking in flavor and requires a heavy sprinkle of parmesan to improve it, though the cheese adds an odd starchy taste to the dish. The service is consistently unreliable and often seems disinterested or even annoyed. The atmosphere, much like the food, is quite unremarkable, although there is ample seating, which is a plus. The breadsticks, usually soft and a bit greasy, were dry and crunchy on the ends during my last visit, suggesting they might have been old or overcooked. I wouldn’t recommend this restaurant for a meal. It’s only worth a visit if you’re in a situation like mine, where someone you care about inexplicably enjoys the food.

This Fazoli's was a great stop that perfectly suited our road trip needs. Our order was absolutely spot-on and arrived with a generous stack of complimentary br... read more This Fazoli's was a great stop that perfectly suited our road trip needs. Our order was absolutely spot-on and arrived with a generous stack of complimentary breadsticks—delicious! It’s conveniently situated just minutes from I-35.

I visited Fazoli's with my family at 8 PM to get some food. We waited at the counter for ten minutes while the woman working there was on her phone, completely... read more I visited Fazoli's with my family at 8 PM to get some food. We waited at the counter for ten minutes while the woman working there was on her phone, completely ignoring us. She avoided eye contact as she moved back and forth in front of us. There was only one other family dining at the restaurant that night. After waiting without being served for 10 minutes, I chose to take my family elsewhere.